Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; City of Edinburgh; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading global software company is looking for a Technical Support Engineer specializing in PHP-based applications. This fully remote role requires strong expertise in PHP and experience across Linux and Windows environments. You'll be the first point of contact for clients, including major companies like NASA, providing essential support and troubleshooting solutions.

Qualifications

• 5+ years in technical support roles.
• Hands-on experience with PHP-related technologies.
• Experiences with both Linux and Windows server environments.

Responsibilities

• Provide technical support as the first contact for clients.
• Diagnose and troubleshoot PHP application issues.
• Assist customers with performance and integration problems.

Skills

Technical Support

PHP

Linux

Windows

Networking

Shell Scripting

Job description

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Edinburgh

Client: Hawksworth

Location: Edinburgh, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Position: Technical Support Engineer (PHP-based application)

Company: Global Software company specializing in DevOps, version control, and security

Fully remote

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework.

Your responsibilities will include providing technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential.

What does your day look like?

• Represent our client as the first point of contact
• Assist customers by demonstrating your PHP expertise
• Diagnose and troubleshoot performance and integration issues
• Technical skills required:
• 5+ years in tech support
• Hands-on experience with PHP-related technologies
• Linux and Windows server experience
• Basic networking and shell scripting

If you find this role exciting and want to join a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or via email to [emailprotected]. After an initial call, we will share the full position details and discuss the company further.

Thank you for considering this opportunity. I look forward to speaking with you soon.

#zend #PHP #linux #remotework #globalTechfirm