Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Basingstoke; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading global tech firm is seeking a Technical Support Engineer specializing in PHP-based applications. This fully remote position involves troubleshooting and supporting software for high-profile clients like NASA and Electronic Arts. The ideal candidate will have extensive experience in technical support and be skilled in PHP and server management, with daily responsibilities including customer assistance and issue resolution.

Qualifications

• 5+ years in technical support is required.
• Hands-on experience with PHP technologies is mandatory.
• Experience managing Linux and Windows servers is essential.

Responsibilities

• Serve as the first point of contact for support inquiries.
• Assist customers by demonstrating PHP expertise.
• Diagnose and resolve performance and integration issues.

Skills

Technical Support

PHP

Linux

Windows

Networking

Shell Scripting

Job description

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Basingstoke

Client: Hawksworth

Location: Basingstoke, Remote

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Position: Technical Support Engineer (PHP-based application)

Company: Global Software company specializing in DevOps, version control, and security

Fully remote position

We are looking for an experienced support engineer to troubleshoot and support PHP-based applications, such as those built with Zend Framework, across Linux and Windows environments.

Our client is a leading software company trusted by organizations including NASA, with a reputation for innovative solutions.

Responsibilities include providing technical support for the client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential.

Daily Tasks:

• Serve as the first point of contact for support inquiries
• Assist customers by demonstrating PHP expertise
• Diagnose and resolve performance and integration issues

Required Skills:

• 5+ years in technical support
• Hands-on experience with PHP technologies
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

If you are excited about working with a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or email it to [emailprotected]. After an initial call, we will provide the full position description and discuss the company in more detail.

Thank you for your interest, and I look forward to speaking with you soon.

#zend #PHP #linux #remoteworking #globalTechfirm