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Technical Support Engineer - Network & IT

Holt Recruitment

Greater London

On-site

GBP 35,000 - 55,000

Full time

22 days ago

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Job summary

A leading company in secure satellite networks is seeking a Technical Support Engineer to join their proactive team in Surrey. This full-time role offers opportunities for global travel and technical training, along with a competitive salary and benefits package. You'll be key in resolving technical issues and supporting junior engineers.

Benefits

Competitive salary and annual bonus
Pension scheme matched up to 7.5%
25 days holiday + bank holidays
Free on-site parking
Opportunities for global travel and technical training

Qualifications

  • Experience in NOC or technical support roles is essential.
  • Comfortable working under pressure with excellent documentation skills.
  • Knowledge of Inmarsat, VSAT, or defence systems is desirable.

Responsibilities

  • Troubleshoot IP, RF, routing, and infrastructure issues.
  • Monitor network alerts, resolve incidents, and escalate where needed.
  • Support enterprise IT and satellite connectivity platforms.

Skills

Troubleshooting
Communication
Problem-solving

Tools

Network Security Tools
Telephony Systems
Virtual Environments

Job description

Technical Support Engineer - Network & IT

Join a proactive technical support team delivering world-class service across secure satellite networks, complex IT systems, and customer-facing tech.

Youll play a key part in 1st and 2nd line support while helping drive improvements in system processes and fault resolution.

What Youll Do:

- Troubleshoot IP, RF, routing, and infrastructure issues
- Support enterprise IT and satellite connectivity platforms
- Work with security tools, backups, virtual environments, and telephony systems
- Monitor network alerts, resolve incidents, and escalate where needed
- Share knowledge and support junior engineers across shifts

Ideal Background:

- Experience in NOC, technical support, or IT/satellite engineering
- Comfortable with problem-solving under pressure
- Excellent communication and documentation skills
- Desirable: knowledge of Inmarsat, VSAT, or defence-related systems

Whats On Offer:

- Permanent, full-time position based from Surrey
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training

If you're technically curious, customer-focused, and ready for a hands-on support role with international reach, this is the position for you.

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