Technical Support Engineer, Medical Diagnostic Systems

TRS Consulting; United Kingdom; On-site; GBP 52,000 - 60,000; Full time

Job summary

A leading medical equipment supplier in the United Kingdom is seeking a Technical Support Engineer specializing in Medical Diagnostic Systems. You will provide service and repair for a range of diagnostic systems in NHS laboratories and private organizations. Candidates should have a background in technical support or field service engineering, with extensive experience in high-value electronic equipment. Full training is provided, making applications from various engineering backgrounds welcome. Excellent customer service skills are essential.

Benefits

Pension

Income Protection

Life Insurance

Private Healthcare

25 days holiday plus bank holidays

Full product training

Qualifications

• Competent background as a field service engineer or technical support engineer.
• Experience working on high-value capital equipment.
• Consideration for various backgrounds in service and support.

Responsibilities

• Service and breakdown repair on medical and laboratory diagnostics systems.
• Liaise with external customer contacts including laboratory managers.

Skills

Customer-focused service

Technical troubleshooting

Communication with scientific customers

Education

Qualification in electronics

Job description

Technical Support Engineer, Medical Diagnostic Systems

• Basic Salary GBP52,000
• Bonus GBP6,000
• Pension
• Income Protection
• Life Insurance
• Private Healthcare
• 25 Days Holiday Plus Bank Holidays
• Full Product Training

The Role - Technical Support Engineer, Medical Diagnostic Systems

Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for:

• The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments
• Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories

Your Background - Technical Support Engineer, Medical Diagnostic Systems

To succeed in this exciting role, you must be able to demonstrate:

• A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics
• You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic / electro-mechanical capital equipment
• Full product training will be provided, so whatever your background in field service and customer support, your application will be considered

The Company - Technical Support Engineer, Medical Diagnostic Systems

• My client is part of one of the largest medical and laboratory equipment suppliers in the world
• This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems
• Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
• At the core of their business lie product innovation, excellent customer service and good people

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.