Technical Support Engineer, Medical Diagnostic Systems

TRS Consulting; Crawley; On-site; GBP 52,000 - 60,000; Full time

Job summary

A leading medical equipment supplier is seeking a Technical Support Engineer specializing in medical diagnostic systems. The role involves servicing and repairing sophisticated equipment used within NHS laboratories. Candidates should have a background in field service or technical support engineering, specifically with capital equipment. Comprehensive product training will be provided. Competitive salary package including a bonus and various benefits offered.

Benefits

Basic Salary £52,000

Bonus £6,000

Pension

Income Protection

Life Insurance

Private Healthcare

25 Days Holiday Plus Bank Holidays

Full Product Training

Qualifications

• Competent background as a field service engineer or technical support engineer.
• Experience working on diagnostic systems, medical devices, or high value capital equipment.
• Considered for application regardless of specific background due to training provision.

Responsibilities

• Service and breakdown repair on medical and laboratory diagnostics systems.
• Liaise with laboratory managers and technicians from NHS and private organisations.

Skills

Field service engineering

Technical support

Working on high value capital equipment

Customer liaison

Education

Qualification in electronics

Job description

Overview

Technical Support Engineer, Medical Diagnostic Systems

Remuneration

• Basic Salary £52,000
• Bonus £6,000
• Pension
• Income Protection
• Life Insurance
• Private Healthcare
• 25 Days Holiday Plus Bank Holidays
• Full Product Training

Responsibilities

• The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments
• Liaising with external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories

Your Background

• A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics
• You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic / electro-mechanical capital equipment
• Full product training will be provided, so whatever your background in field service and customer support, your application will be considered

The Company

• My client is part of one of the largest medical and laboratory equipment suppliers in the world
• This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems
• Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
• At the core of their business lie product innovation, excellent customer service and good people