Technical Support Engineer (Mechanical)

Cast UK Limited; England; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established engineering business is seeking a talented Technical Support Engineer to provide expert advice on product design, operation, and maintenance. This role offers a unique opportunity to join a successful team, where your mechanical engineering knowledge and design experience will be valued. You'll collaborate with various stakeholders, assist in the design control process, and support both the Quality and Sales teams with technical data. With flexible working options and a great company culture, this position is perfect for those looking to make a significant impact in a dynamic environment.

Benefits

Flexible start and finish times

Home working opportunities

Generous holiday allowance

Competitive pension contributions

Great working environment and culture

Qualifications

• Good mechanical engineering knowledge with experience in metallurgy and heavy equipment.
• Previous mechanical design experience and excellent communication skills.

Responsibilities

• Assist with design control and process engineering change requirements.
• Respond to technical queries from suppliers and customers.

Skills

Mechanical Engineering Knowledge

Mechanical Design Experience

Communication Skills

Problem Solving Skills

Autocad Knowledge

Tools

Autocad

Job description

Technical Support Engineer
Stockport
Competitive Salary + Excellent Benefits

Role Profile

My client is an established engineering business in Stockport, looking to appoint a commercially astute Technical Support Engineer to join their Engineering Team.

The main purpose of this role is to provide technical advice to external customers, suppliers and internal teams across the business on all aspects related to product design, operation, maintenance and repair.

If you are a time served Mechanical Engineer with a background in Manufacturing and previous experience in a Design/ Drawing office, this could be the perfect career move for you!

Why should I apply?

• Unique opportunity to join an established and highly successful business
• Flexible start and finish times and the opportunity for home working in the future
• Generous holiday allowance
• Competitive pension contributions
• Great working environment and culture

Key responsibilities:

• Assist with the design control process for engineered parts
• Process engineering change requirements and modifications
• Update engineering drawings and technical specifications when required
• Respond to technical queries from suppliers, customers and internal colleagues across the business
• Support the Quality team with any issues raised with supplier parts
• Support Procurement in identifying appropriate spare parts required for servicing and repair
• Assist the Sales and Commercial teams with technical data/information for customer tenders and quotations
• Provide remote technical support to the Field Service Engineering team

Skills & Experience:

The successful candidate will demonstrate:

• Good mechanical engineering knowledge, preferably with experience of metallurgy, heavy mechanical equipment and associated engineering parts
• Previous mechanical design experience, with at least basic knowledge of Autocad
• Excellent communication skills to be able to collaborate effectively with internal and external stakeholders
• Strong problem solving / investigative skills