Technical Support Engineer in Abbots Bromley)

Priority Recruitment LTD; Abbots Bromley; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A dynamic opportunity for a Technical Support Engineer at a growing UK business in Staffordshire. This role involves hands-on IT support, from troubleshooting to managing systems, in a company that values service and excellence. You will enjoy a salary starting from £26,000, with hybrid work arrangements and a range of employee benefits, including generous holiday and wellness initiatives.

Benefits

25 days holiday + Bank Holidays

Full Christmas shutdown

Work-based pension

Company sick pay & mental health initiative

Free on-site parking

Excellent office space with social and breakout areas

Dress-down days and regular social events

Qualifications

• Experienced in IT support with strong knowledge of hardware/software setups.
• Confident communicator—clear, tactful, and people-friendly.
• Proactive and commercially aware, with a focus on efficiency.

Responsibilities

• Be the go-to person for all internal IT and tech-related issues.
• Troubleshoot hardware, software, and network faults.
• Manage IT inventory and maintain all systems and equipment.

Skills

IT support

Hardware knowledge

Software knowledge

Communication

Organisational skills

Proactive problem-solving

Job description

Technical Support Engineer

Staffordshire

Job Title: Technical Support Engineer

Location: Staffordshire

Pay rate: From £26,000 per annum (DOE)

Schedule: Monday to Friday, Full Time (Hybrid working available)

Priority Recruitment are excited to present a fantastic opportunity for a Technical Support Engineer to join a growing UK business based in Staffordshire.

This is a brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You'll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. It’s perfect for someone passionate about tech, who’s looking to make a real impact in a business that values service, trust and the pursuit of excellence.

What’s in it for you:

- Salary starting from £26,000 (dependent on experience)

- Hybrid working (1 day from home per week)

- 25 days holiday + Bank Holidays

- Full Christmas shutdown

- Work-based pension

- Company sick pay & mental health initiative

- Free on-site parking

- Excellent office space with social and breakout areas

- Dress-down days and regular social events

About the Role:

- Be the go-to person for all internal IT and tech-related issues

- Troubleshoot hardware, software, and network faults

- Work closely with an external IT partner for more complex problems

- Manage IT inventory and maintain all systems and equipment across teams

- Support GDPR compliance and assist with Cyber Essentials accreditations

- Contribute to system/process improvements and identify new tech solutions

- Liaise with suppliers and support automation/CRM projects

- Maintain a safe and tidy comms room and support the Collect system

Who You Are:

- Experienced in IT support, with strong knowledge of hardware/software setups

- A confident communicator—clear, tactful, and people-friendly

- Organised and able to multitask across systems and responsibilities

- Proactive, commercially aware, and always on the lookout for improvements

- Flexible, willing to learn, and enthusiastic about driving efficiency

Whether you’re already in a Technical Support role or ready for your next step, this is an excellent opportunity to grow with a values-driven business that truly invests in its people.

Apply now to find out more—we’d love to hear from you!