Technical Support Engineer - HVAC Service

ZipRecruiter; Milton Keynes; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A large mechanical engineering provider is seeking an experienced Technical Service Support Engineer in Milton Keynes. The role combines office, workshop, and field responsibilities, focusing on advanced support for service engineers on HVAC systems. Candidates must have extensive hands-on experience, excellent communication skills, and relevant qualifications. The position offers a competitive salary from £38k to £42k, bonuses, and comprehensive benefits including a company van and healthcare.

Benefits

Company van

Generous holiday

Healthcare

Pension with over 10% contribution

Dental

Mobile and laptop

Qualifications

• 10+ years of experience in HVAC chiller service.
• Ability to oversee a team of service engineers.
• Experience with planning and preventative maintenance.

Responsibilities

• Support regional service engineers with technical queries.
• Oversee service operations in both office and field settings.
• Ensure effective communication within the service team.

Skills

Extensive hands-on experience servicing HVAC systems

Excellent communication skills

Leadership skills

IT literate

Education

Refrigeration and air conditioning qualifications

Job description

Job Description

Position – Technical Service Support Engineer £42k with bonus

Company – Large M&E provider with a team of service engineers

Location – Milton Keynes (mainly office/workshop and part field based)

Industry – Commercial HVAC / Air conditioning / Chillers / Refrigerated / Water Cooled Systems

Desired Experience – Air conditioning service engineer, service manager, fault find and fix, PPM's, Planned Preventative Maintenance, Industry Qualifications, Manufacturer Training Courses.

The Role

A leading mechanical engineering provider seeks an experienced Technical Support Engineer to add to their HVAC division. The successful candidate will oversee and support their regional team of service engineers on any advanced air conditioning technical queries or problems they may have, primarily VRV / VRF HVAC systems and chillers. This is a unique hybrid role that is office / workshop and part field based working in the field overseeing a large team of engineers and regional service branches.

Experience Required

You will have extensive previous hands on experience servicing, fault find and fix on HVAC systems and / or chillers. As this is both in the field and working from different regional offices, you must be IT literate and have excellent organisational and communication skills in order to work effectively under pressure in a fast-paced team environment. Excellent communication and leadership skills are required as you will be overseeing service engineers from a variety of different backgrounds and intermediate to advanced levels of experience. Refrigeration and air conditioning qualifications along with at least ten years of experience are expected for this role as you will be overseeing advanced level air conditioning service engineers.

Please still apply if you have an air conditioning Install background and have an excellent knowledge on the main HVAC manufacturers rather than purely service.

The Company

This is a long established company that prides itself on having excellent company morale and career development. The company is one of the largest M&E providers nationally and due to growth of the company they are looking to add to their ever-expanding air conditioning service team.

The Package

Starting salary is from £38,000 up to £42,000 with bonus, however it is flexible depending on the experience of the candidate. Due to the seniority and requirements of this position you will receive a company van. Also a generous amount of holiday, increasing after each year of service, healthcare, pension (over 10% contribution), dental, mobile and laptop.

We are an equal opportunities employer and welcome applications from all qualified candidates.