Technical Support Engineer

Wynne Consulting; Staines-upon-Thames; On-site; GBP 55,000 - 90,000; Full time

Job summary

Wynne Consulting is seeking a Technical Support Engineer – Steam & Turbine/Gas Turbines to strengthen its turbomachinery team across EMEA. You’ll diagnose performance issues on steam turbines, gas turbines, and large generators, lead technical investigations, and support outages with OEM-level rigor.

This role requires field service or outage experience, travel ~20–30%, and the ability to collaborate with plant managers, OEM engineers, and global teams to shape service strategies and future

Qualifications

• Experience with steam turbines, gas turbines, or large rotating machinery.
• Strong understanding of turbine/generator operation, vibration, alignment, controls, or excitation systems.
• Field service or outage experience (OEM or utility preferred).

Responsibilities

• Troubleshoot and resolve issues on steam turbines, gas turbines, generators, excitation and control systems.
• Lead technical investigations, root cause analysis, and preparing OEM-level engineering reports.
• Support major outages (typically 2–3 per year) including inspections, repairs, commissioning and performance testing.
• Prepare outage documentation, technical instructions, and manufacturing packages.
• Work with global engineering teams to solve complex technical problems.
• Interpret customer specifications and support tenders, upgrades, and LTSA opportunities.
• Acting as technical focal point for key EMEA customers, identifying service needs and future opportunities.
• Managing site activities, subcontractors, safety plans, daily logs and project delivery.

Skills

Steam turbines

Gas turbines

Rotating machinery

Turbine operation

Vibration analysis

Outage experience

Job description

Technical Support Engineer – Steam & Gas Turbines

Our Client is expanding its engineering capability across EMEA and is seeking a turbomachinery specialist to support customers operating steam turbines, gas turbines, and large generators.

This role combines deep technical engineering with hands-on outage support and long-term client relationship management.

You’ll work on complex rotating machinery, diagnose performance issues, lead technical investigations, and support major planned and unplanned outages. You’ll also act as a trusted technical partner for key customers, helping shape service strategies and future upgrade opportunities.

What you’ll work on

• Troubleshooting and resolving issues on steam turbines, gas turbines, generators, excitation and control systems
• Leading technical investigations, root cause analysis, and preparing OEM-level engineering reports
• Supporting major outages (typically 2–3 per year) including inspections, repairs, commissioning and performance testing
• Preparing outage documentation, technical instructions, and manufacturing packages
• Working with global engineering teams to solve complex technical problems
• Interpreting customer specifications and supporting tenders, upgrades, and LTSA opportunities
• Acting as technical focal point for key EMEA customers, identifying service needs and future opportunities
• Managing site activities, subcontractors, safety plans, daily logs and project delivery

What we’re looking for

• Experience with steam turbines, gas turbines, or large rotating machinery
• Strong understanding of turbine/generator operation, vibration, alignment, controls, or excitation systems
• Field service or outage experience (OEM or utility preferred)
• Ability to lead technical discussions with plant managers, engineers, and operators
• Willingness to travel for outages (approx. 20–30%)
• Work directly with OEM engineering teams and access proprietary turbine data
• Support high-profile utilities and industrial power plants across EMEA
• Develop deep turbomachinery expertise with structured OEM training
• Influence long-term service strategies and customer relationships
• Competitive package + travel + global career progression