Technical Support Engineer

212 Recruitment; Stafford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A recruitment agency is seeking a Technical Support Engineer in Stafford. This role involves CAD design, product development, and customer support, requiring strong AutoCAD and Solidworks skills, along with an engineering degree. Responsibilities include creating technical drawings and solving product issues. The position offers 25 days holiday, a profit-related bonus, and a flexible working environment.

Benefits

25 days holiday + statutory holidays

Access to a leading wellbeing platform with retail discounts

Profit related bonus

Free parking

Qualifications

• Strong AutoCAD & Solidworks skills and technical drawing experience.
• Engineering degree or equivalent.
• Good understanding of manufacturing processes.
• Ability to communicate clearly with internal and external stakeholders.
• Flexible approach and willingness to get stuck in across departments.

Responsibilities

• Create CAD drawings for CNC cutting and press knives.
• Interpret and produce technical drawings.
• Provide product guidance and solve technical issues.
• Support contractors and customers on-site (ad hoc).
• Respond to technical enquiries and assist day-to-day operations.
• Lead R&D projects including reverse engineering, testing and trials.
• Attend trade shows and meetings to offer technical input.
• Interpret UK/European standards and Building Regulations.
• Collaborate with procurement on material specs.
• Generate product guarantees and check drawings.
• Support lab testing and packaging development.
• Organise drop testing and create technical documentation.

Skills

AutoCAD

Solidworks

Technical drawing experience

Communication skills

Flexibility

Education

Engineering degree or equivalent

Job description

Overview

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.

Our client is a well established manufacturer, providing quality products to their customers throughout the UK.

Responsibilities

• Create CAD drawings for CNC cutting and press knives

• Interpret and produce technical drawings

• Provide product guidance and solve technical issues

• Support contractors and customers on-site (ad hoc)

• Respond to technical enquiries and assist day-to-day operations

• Lead R&D projects including reverse engineering, testing and trials

• Attend trade shows and meetings to offer technical input

• Interpret UK/European standards and Building Regulations

• Collaborate with procurement on material specs

• Generate product guarantees and check drawings

• Support lab testing and packaging development

• Organise drop testing and create technical documentation

Qualifications

• Strong AutoCAD & Solidworks skills and technical drawing experience

• Engineering degree or equivalent

• Good understanding of manufacturing processes

• Ability to communicate clearly with internal and external stakeholders

• Flexible approach and willingness to get stuck in across departments

Working hours

• Monday to Thursday 08:45-17:00
• Friday 08:30-16:30

Benefits

• 25 days holiday + statutory holidays
• Access to a leading wellbeing platform with retail discounts
• Profit related bonus
• Free parking

Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now.