Technical Support Engineer

Verto People; Shepperton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading HVAC manufacturer seeks an Applications Engineer to provide technical support and sales assistance in Shepperton. This role involves conducting technical surveys and engaging with customers on HVAC products. Requirements include strong technical knowledge and relevant experience. The position offers a salary between £40,000-£50,000 along with additional benefits such as a bonus scheme and enhanced pension contributions.

Benefits

Company bonus scheme

Enhanced Pension contribution

25 days holiday annually

Qualifications

• Experience in HVAC, controls and/or automation.
• Strong technical knowledge of actuators, sensors, valves.
• Willingness to travel to Shepperton for the office.

Responsibilities

• Provide sales support focusing on HVAC/automation products.
• Undertake technical surveys on HVAC products.
• Support customers with product updates and quotes.
• Assist Area Sales Managers with technical queries.

Skills

Technical knowledge of HVAC products

Customer support

Internal sales assistance

Ability to engage with engineering departments

Education

HND/HNC or degree in a relevant field

Job description

Applications Engineer / Technical Support Engineer / Project Engineer required to join a global, leading HVAC/automation manufacturer.

The Applications Engineer / Technical Support Engineer / Project Engineer will be responsible for supporting clients with technical queries, providing internal sales support as well as attending site to undertake technical surveys focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves.

Role

• Provide sales support focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves
• Undertake technical surveys focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves
• Support customers with product updates, quotes, lifecycle reports
• Offer assistance to Area Sales Managers including take-offs, sizing, tender assistance
• Able to travel to Shepperton for an office-based position

Requirements

• Experience in an Applications Engineer, Technical Support Engineer, Technical Sales, Technical Sales Engineer, Internal Sales Engineer or similar within HVAC, controls and/or automation
• Strong technical knowledge of HVAC/automation products such as actuators, sensors, valves, dampers or related building services equipment
• A higher level qualification of HND/HNC or degree would be advantageous
• Ability to engage with ranging engineering departments
• Able to travel to Shepperton for an office-based position

Package - £40,000-£50,000, Company bonus scheme, Enhanced Pension contribution, 25 days holiday annually, excluding bank holidays