Technical Support Engineer

Position: Technical Support Engineer
Job ID: 2190/47
Location: Manchester
Rate/Salary: To Be Confirmed Upon Application
Benefits: Plus Great Benefits
Type: Permanent

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

Job Description

The Technical Support Engineer will be responsible for providing expert technical support and advice related to the operation, maintenance, and repair of diesel engines. This role involves supporting both heritage and current engine types installed across the UK and ensuring smooth and efficient operation across various technical teams.

Duties and Responsibilities:

1. Respond to technical enquiries from internal/external customers, operators, and other teams.
2. Evaluate and process concessions for engine components, ensuring compliance with specifications.
3. Assist with design control, modifications, and engineering changes for heritage products.
4. Provide support for ongoing field service activities, including troubleshooting and technical guidance.
5. Collaborate with the Sales and Contract teams, supplying technical data for tenders and quotations.
6. Support the resolution of customer complaints related to technical issues.
7. Assist in maintaining company standards and ensure smooth operation within workshops and logistics.

Qualifications and Requirements:

1. Engineering Degree or HND, with extensive relevant industry experience.
2. Knowledge of auxiliary equipment specification and troubleshooting.
3. Experience in mechanical design and CAD (AutoCAD Mechanical/Inventor/ANVIL).
4. Solid understanding of diesel engine design, maintenance, and performance analysis.
5. Desirable: Familiarity with manufacturing processes, metallurgy, and SAP.

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.