Technical Support Engineer

KDR Talent Solutions; Greater London; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic global events technology company as a Project Technician, where you'll blend tech skills with real-world problem-solving. This hands-on role offers the chance to work with cutting-edge software at high-profile events worldwide. You'll be responsible for configuring software, supporting clients on-site, and maintaining project records. With opportunities for travel and professional growth, this role is perfect for those passionate about technology and events. Be part of a culture that values curiosity and client excellence, and make a significant impact in the events industry.

Qualifications

• Proficiency in HTML & CSS in a professional or demonstrable personal capacity.
• Experience in a client-facing or customer service environment.

Responsibilities

• Configure proprietary software for custom event portals and access control setups.
• Support clients on-site and remotely with hardware and software solutions.

Skills

HTML

CSS

Customer Service

Adaptability

Education

Bachelor's Degree in a relevant field

Tools

Jira

Microsoft Office

Job description

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Base pay range

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Project Technician | Global Events Technology Company | Hybrid (UK with International Travel) | Competitive Salary + Travel & Benefits

The Company

Our client is a leading provider of access control and accreditation technology, powering high-profile live events across the globe. With a focus on flexibility, reliability, and innovation, they design and deliver bespoke tech solutions that ensure secure and seamless event experiences.

• Work with cutting-edge software used at major international events
• Collaborate with global brands and world-renowned venues
• Be part of a dynamic, travel-ready team that thrives on live environments
• Opportunities for continuous learning and professional growth
• A culture that values curiosity, autonomy, and client excellence

The Role

This is a hands-on, client-facing role ideal for someone who enjoys combining tech skills with real-world problem-solving. As a Project Technician, you'll play a key role in building and supporting custom environments that drive secure, efficient access at global events.

• Configure proprietary software to build custom event portals and access control setups
• Support clients on-site and remotely with both hardware and software solutions
• Respond to and implement bespoke client requests and configurations
• Maintain project records and workflows using Jira
• Travel internationally to deliver on-site support and training during live events

Your Experience

This role suits someone with a passion for technology and events, who’s confident working directly with clients and thrives in fast-changing environments. A blend of technical ability, customer service, and adaptability is key.

• Proficiency in HTML & CSS (in a professional or demonstrable personal capacity)
• Experience working in a client-facing or customer service environment
• Comfortable with Microsoft Office tools and ideally Jira
• Willingness to travel and work on-site in the UK and abroad, sometimes at short notice

Next Steps

This Project Technician opportunity is attracting strong interest—if you’re excited by tech, travel, and high-impact events, don’t wait. Hit the apply button or get in touch directly to learn more. Happy to have a chat if you have any questions!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Events Services and Technology, Information and Media

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