Technical Support Engineer

MC Technical Recruitment Ltd; England; On-site; GBP 29,000 - 35,000; Full time

Job summary

MC Technical Recruitment is seeking a Technical Support Engineer in Southampton to provide customer service support for Electrical Energy & Control products. This role entails both pre and post-sale technical support, with an emphasis on client interaction and product expertise. The position offers a competitive salary package and benefits, with the potential for one day of remote work.

Benefits

Pension

Holidays

Qualifications

• Qualification in Electronics, Electrical or Software or equivalent technical background.
• Strong client / customer interfacing & influencing skills.
• Project, application, technical sales or customer facing engineering experience.

Responsibilities

• Provide pre & post sale technical support for Energy & Control electronic products.
• Become a Client / Customer facing product specialist.
• Visit corporate UK based customers to expand knowledge & business understanding.

Skills

Client interfacing

Strong communication

Technical knowledge

Education

Qualification in Electronics, Electrical or Software

Job description

Technical Support Engineer

Up to GBP35,000

Southampton

MC Technical Recruitment is currently looking to recruit a Technical Support Engineer / Product Specialist Engineer to provide customer service support for Electrical Energy & Measurement & Control products.

As a Product Technical Support Engineer / Applications Engineer, you will be responsible for:

• Become a Client / Customer facing product specialist

• Provide pre & post sale technical support for Energy & Control electronic products

• Discussion of product in the Intelligent systems & CHP / Heat Engineering sector

• Find appropriate communication solutions for products.

• Provide technical information to ensure customer has correct product.

• Visit corporate UK based customers to expand knowledge & business understanding.

To be considered for this role you should have:

• Qualification in Electronics, Electrical or Software or equivalent technical background

• Strong client / customer interfacing & influencing skills

• Ability to learn detailed technical / engineering information in the heat / Energy sector

• Strong communication skills

• Project, application, technical sales or customer facing engineering experience

This is an exciting opportunity to join a leading business in their sector.

You will be office based in Southampton 4 days per week, with one day optional at home

The package on offer for this role includes a salary up to GBP35,000 depending on experience, plus company benefits including pension & holidays.

If you are interested in this role please apply via the link below or contact Matt George at MC Technical Recruitment on (phone number removed) / (url removed) for a confidential chat.