Technical Support Engineer

Morgan Ryder Associates; Ellesmere; On-site; GBP 34,000 - 40,000; Full time

Job summary

A technology solutions company in Ellesmere is seeking a Technical Support Engineer to provide high-level support for advanced automation systems. You will troubleshoot issues, lead commissioning, and deliver training for clients. Ideal candidates have a strong technical foundation, relevant qualifications in electrical engineering, and excellent communication skills. This role offers a competitive salary and benefits, with travel opportunities within the UK and internationally.

Benefits

Excellent benefits package

Qualifications

• Hands-on experience in electrical and mechanical engineering.
• Flexibility to travel across the UK and internationally.
• Experience with automation systems, mechanical repair, and diagnostics.

Responsibilities

• Provide high-level engineering support for automated systems.
• Troubleshoot and resolve issues via helpdesk.
• Lead commissioning of advanced systems in the UK and abroad.
• Deliver training for distributors and end-users.

Skills

Technical foundation (electrical/mechanical)

Excellent communicator

Experience working on live electrical systems

Competent in automation systems

Education

Relevant qualification in electrical engineering

Tools

Hydraulic systems knowledge

Job description

Technical Support Engineer
Ellesmere
Up to 40,000 Plus an excellent benefits package

Join a team where your engineering skills directly support cutting-edge automation and technology.

We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for.

What You'll Do

• Provide high-level engineering support for automated and conventional systems and precision technologies.
• Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule).
• Lead the commissioning of advanced systems both in the UK and internationally.

• Work with R&D to test new solutions and provide feedback from the field.
• Analyse system issues, identify patterns, and contribute to product enhancements.
• Maintain accurate technical documentation and helpdesk records.

• Deliver hands-on training for distributors, dealers, and end-users - both in-person and remotely.

What You Bring

• Technical foundation (electrical/mechanical) with hands-on experience.
• Relevant qualification in electrical engineering.
• Experience working on live electrical systems.
• Competent in automation systems, mechanical repair, and diagnostics.
• Excellent communicator with the flexibility to travel across the UK and abroad.

• Knowledge of hydraulic systems.

CLICK NOW TO APPLY!

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petrochemical, Pharmaceutical, Power & Renewable Energy.

Our commitment:

Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as a DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions, and for training purposes.