Technical Support Engineer

V7 Recruitment; Coleford; On-site; GBP 46,000 - 55,000; Full time

Job summary

A recruitment agency is seeking a Technical Support Engineer in Coleford, UK, to support an engineering service department for a global Pump Manufacturer. The role involves designing compliant products, ensuring service quality, and providing technical solutions. The salary is up to £55,000 plus benefits, and candidates are encouraged to apply by submitting their CV.

Qualifications

• Experience in technical support within engineering environments.
• Understanding of quality and environmental standards.
• Ability to manage technical risks effectively.

Responsibilities

• Design products meeting various industry standards.
• Ensure compliance with health and safety regulations.
• Provide accurate technical data to support quality initiatives.
• Assist in cost calculations and quotations.

Job description

Overview

V7 are working with a close client in the Utilities sector who are currently seeking a Technical Support Engineer on a permanent basis. The business are a global Pump Manufacturer and are looking for someone to come onboard to actively support the engineering service department with engineering solutions to internal and external requests. On offer is a salary of up to £55,000 plus benefits.

Responsibilities

• To design products and solutions which meet Quality and Industrial standards, Environmental and Legal requirements.
• Ensuring quality of service and compliance in legislation and standards through effective technical risk management including Health & Safety.
• The provision of accurate technical data which supports quality initiatives and right first-time practice.
• Work within the departmental policies and procedures.
• To ensure that design changes are correctly registered and updated on the various systems (Windchill, SAP) for traceability.
• To assist with providing accurate cost calculations and quotations for engineering related work.
• Achievement of department KPIs
• Host customers/end users during any witness events/visits, including hosting performance tests with technical engineers.
• Attend sites for technical survey, fault finding and offering solutions in whole pumping system.
• Technical responses to customers/vendors when necessary
• Technical decisions on component refurbishments/repairs.

How to apply

To apply for this role please submit a copy of your CV.

V7 Recruitment are an equal opportunities employer and are acting as an employment agency in relation to this vacancy