Technical Support - Electronics and IT

Dupen Ltd; London; Remote; GBP 26,000; Full time

Job summary

Join a leading global systems company as a helpdesk technical support specialist in a fully remote role. This position offers an exciting opportunity to support clients with advanced imaging devices, backed by a strong management team and ongoing training. Enjoy a collaborative work environment, a stable career path, and benefits including 25 days of holiday and a pension scheme.

Benefits

25 days holiday

Pension scheme

Life insurance

Health-related benefits

Qualifications

• Strong base level of electronics/hardware experience.
• Experience in diagnosing and fixing issues with PCs and electronic devices.
• Fluency in English; knowledge of French, Italian, Spanish, or German is a bonus.

Responsibilities

• Provide helpdesk support for clients using advanced 2D and 3D imaging devices.
• Diagnose and fix issues with equipment remotely.
• Assist with IT support surrounding networked machines.

Skills

Electronics

IT knowledge

Customer skills

Job description

Fully remote helpdesk technical support position. Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest in 3D printing? Great customer skills? If so, I d love to hear from you!

Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk / service desk position providing support to clients who are using my customer s systems advanced 2D and 3D imaging devices, together with an element of IT support surrounding these networked machines.

It s a permanent career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit.

Hours: Monday to Friday, 37.5hrs (1hr lunch): 08 00hrs.

They have a great management team in place and the team itself is positive and collaborative.

Full and ongoing training will be given, but the client does seek a strong base level of electronics / hardware experience coupled with the IT knowledge and strong customer skills.

Language fluency an added bonus, but not necessary: English one of: French, Italian, Spanish or German.

In summary: a fantastic opportunity to join this hugely successful global systems company, working in a highly collaborative and supportive environment, offer a rewarding long-term career path.

Salary: GBP26,000 basic

Benefits: 25 days holiday, pension scheme, life insurance and health-related benefits.

Services advertised by Dupen are those of an Agency.