Technical Support Assistant

In Technology Group; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the Security Systems industry is seeking a Technical Support Assistant for their Manchester team. This full-time, onsite role involves providing essential support across hardware, software, and security systems. Candidates should have at least 2 years of technical support experience and a solid understanding of security systems.

Qualifications

• Minimum of 2 years in Technical Support.
• Experience with hardware, including printers and desktops.
• Knowledge of CCTV, intruder alarms, and access controls advantageous.

Responsibilities

• Provide 1st line technical support to end users.
• Configure devices and install bespoke software.
• Troubleshoot hardware issues including printers and desktops.
• Install security systems and investigate CCTV systems.

Skills

Technical Support experience

Hardware equipment

Service desk experience

Security systems

Job description

Job Title: Technical Support Assistant

Location: Manchester (full-time onsite)

Industry: Security Systems

Salary: 28-35k per annum (DOE)

We are seeking an experienced Technical Support Assistant to join our client based in Manchester. You will be responsible for proving support to end users across hardware, software and security systems.

Responsibilities:

• Provide 1st line technical support
• Configuration of devices and installation of bespoke software
• Troubleshooting hardware issues- printers, desktops, mobile phones
• Security systems installation
• Investigate CCTV systems

Requirements:

• Technical Support experience (2 years)
• Experience with hardware equipment
• Service desk experience (incoming issues)
• Security systems- CCTV systems, intruder alarms, door access controls (beneficial)
• Driving licence (beneficial)

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.