Technical Support and Service Technician - UK

Jonathan Lee Recruitment; England; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading Recruitment Agency is seeking a Technical Support and Service Technician in the UK. The role involves assembling and testing industrial equipment, providing training, and solving engineering problems. Candidates should have a recognized engineering qualification and experience in machine assembly. Travel is required, both nationally and internationally. A strong focus on communication and problem-solving is essential.

Benefits

Travel allowances

Attractive salary

Qualifications

• Completed a recognised Engineering Apprenticeship.
• Proven track record of machine assembly and fault diagnosis.
• Ability to read and interpret mechanical and pneumatic drawings.

Responsibilities

• Assemble and test equipment according to technical drawings.
• Install and commission equipment at customer sites.
• Provide training and report on equipment performance.

Skills

Machine assembly

Fault diagnosis

Attention to detail

Communication skills

Problem-solving

Education

HNC or Degree Level in Engineering

Tools

Micrometre

Vernier callipers

Job description

Technical Support and Service Technician Attractive Salary + Travel Allowances Permanent

Gloucestershire and UK - Manufacturing Equipment and Machinery Industrial and Automation

A Technical Support and Service Technician is required to join an International Industrial and Automation Company that is expanding their Technical Support and Service Team.

The Technical Support and Service Technician will report to the Service Manager and will be involved in the setting and testing of capital industrial equipment prior to despatch. The Technical Support and Service Technician will be commissioning in ours and our customer's factories and training of operator and maintenance personnel in the use of our equipment.

Key Duties and Responsibilities for the Technical Support and Service Technician

• Assemble product development equipment and machinery to technical drawings provided.
• Modify parts and assemblies using hand & power tools such as drills, belt sanders & band saws.
• Apply experience and creativity to problem solving during build and test phases of development.
• Setting and testing of Company's Engineering's full range of industrial and Assembly equipment.
• Final testing and assembly of machinery in preparation of inspection and despatch.
• Installation and commissioning of company's equipment.
• Training of customer's staff at various levels at both the company and customer's premises.
• Report writing and recommendations following all visits.
• Keep up to date expense claims and to uphold company's expenses policy.
• Liaise with Sales, Production and Design Teams.
• Provide training, coaching, and mentoring to other members of the team.
• National and some International Travel including weekend work where required.
• Ensure that all relevant machine documentation is always completed accurately.
• Identify opportunities for process, productivity, and quality improvements by highlighting issues.
• Adhere to and always apply all workplace management and rules consistently.
• Actively participate in improvement projects as required.
• Develop effective relationships with internal and external stakeholder, customers, and suppliers.
• Embrace the values of Company and live these by example.
• Be consistent with corporate policies/procedures and legal obligations.
• Ensure that all Company policies and procedures are adhered to within operations.
• You may also be required to undertake additional tasks or duties from time to time.

Key Skills, Experience and Qualifications Required for the Technical Support and Service Technician

• Completed a recognised Engineering Apprenticeship and Educated to HNC or Degree Level.
• Dual skilled and a proven track record of machine assembly and fault diagnosis.
• Able to use measuring equipment such as Micrometre & Vernier callipers with attention to detail.
• Able to read and interpret mechanical assembly drawings.
• Able to read and interpret pneumatic drawings and circuits.
• Fault find pneumatic circuits to component level.
• Understanding of electrical control circuits.
• Understanding of PLC Machine controls.
• Able to write concise informative reports and offer solutions to problems.
• Self-motivated, enthusiastic, and able to communicate at all levels, both orally and written.
• Must hold a Valid Identity Documents/Passport and be willing to travel up to 125 days Nationally and sometimes Internationally and be very flexible in terms of working hours and travel, etc

If you feel you meet the requirements for the role of the Technical Support and Service Technician, then apply directly.