Technical Supervisor - Legal Disrepair

MMP Consultancy; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities services provider in the UK is seeking a Technical Supervisor to lead a team in the Legal Disrepair service. The role requires strong leadership, experience in property maintenance, and a focus on customer satisfaction. Candidates will benefit from a competitive salary and a comprehensive benefits package, including private medical insurance and a generous holiday allowance.

Benefits

Access to rewards, perks & discounts platform

Private Medical Insurance

Group Life Assurance

Generous holiday allowance

Pension scheme

Family-friendly policies

Health & wellbeing support

Ongoing career development

Free parking

Supportive team environment

Qualifications

• Relevant supervisory experience in responsive repairs or minor works.
• Knowledge and experience in Legal Disrepair is essential.
• Strong IT skills, including Microsoft Office and job management systems.

Responsibilities

• Manage and supervise a team of operatives for timely completion of work.
• Liaise with scheduling team for accurate job data and task allocation.
• Conduct pre- and post-inspections to ensure quality compliance.
• Support contract management and identify process improvements.
• Monitor team performance and support continuous improvement.
• Act as key point of contact for customers and resolve queries.

Skills

Relevant trade & surveying qualifications

Previous supervisory experience

Proven knowledge in Legal Disrepair

Strong IT skills

Excellent communication skills

Strong leadership abilities

Analytical skills

Commercial awareness

Customer service focus

Full UK driving licence

Job description

2 x Technical Supervisor - Legal Disrepair (Vehicle Included)
Salary: Starting from 45,000 (DOE) + Benefits
Location: Barking & Dagenham
Contract: Full Time, 36 hours per week

About the Role
Our client is currently recruiting for a Technical Supervisor to lead and support a skilled team within the Legal Disrepair service. This role is ideal for a confident and experienced individual who has a background in property maintenance and is passionate about performance, compliance, and service quality.
Reporting to the Service Delivery Manager, you'll oversee a team of trades operatives and subcontractors, ensuring work is delivered to high standards with a strong focus on customer satisfaction and compliance. From first report to final post-inspection, you'll be involved in the full journey, ensuring smooth and efficient service delivery.
Key Responsibilities

• 
  Manage and supervise a team of operatives and subcontractors, ensuring high standards and timely completion of work
• 
  Liaise with the scheduling team to ensure accurate job data, timely reporting, and efficient allocation of tasks
• 
  Conduct pre- and post-inspections to maintain quality and compliance
• 
  Support the Service Delivery Manager with contract management, reporting, and identifying areas for process improvement
• 
  Monitor team and subcontractor performance, attend monthly reviews, and support continuous improvement
• 
  Engage with stakeholders including legal teams, client representatives, and local authorities
• 
  Act as a key point of contact for customers, managing queries and resolving complaints effectively
• 
  Oversee the day-to-day administration and coordination of the team

Skills & Experience Required

• 
  Relevant trade & surveying qualifications
• 
  Previous supervisory experience within a responsive repairs or minor works environment
• 
  Proven knowledge and experience in Legal Disrepair is essential
• 
  Strong IT skills, including Microsoft Office and experience using job management systems (Accuserv knowledge desirable)
• 
  Excellent communication and interpersonal skills
• 
  Strong leadership and team management capabilities
• 
  Ability to analyse data and report on performance
• 
  Commercial awareness with a focus on value for money
• 
  Strong customer service focus and ability to resolve issues proactively
• 
  Full UK driving licence (clean)

Benefits Package Includes:

• 
  Access to rewards, perks & discounts platform
• 
  Private Medical Insurance
• 
  Group Life Assurance
• 
  Generous holiday allowance (starting at 26 days)
• 
  Pension scheme
• 
  Family-friendly policies to support work-life balance
• 
  Health & wellbeing support (including EAP)
• 
  Ongoing career development and training
• 
  Free parking
• 
  A supportive and dynamic team environment

Our Client
Our client delivers high-quality facilities services to a range of public and private sector clients across London. Their mission is to positively impact communities by providing safe, efficient, and customer-focused property services that reflect local needs and expectations.
If you're a motivated leader with a strong background in property maintenance and Legal Disrepair, and you're looking for your next challenge, we'd love to hear from you.