Technical Supervisor - Damp & Mould

BD Group; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A facilities services company in London seeks a Technical Supervisor for Damp & Mould. The role involves overseeing inspections and managing a team, ensuring compliance and high-quality service. Ideal candidates will have trade qualifications and supervisory experience, with a focus on efficient service delivery. Benefits include competitive salary and comprehensive support for employees.

Benefits

Paid Holidays from 26 days

Health & wellbeing support

Career development and training

Great local amenities

Free parking

Qualifications

• Experience in a Supervisory role, ideally in repairs/minor works.
• Knowledge of Damp & Mould essential.
• Strong resilience and ability to work under pressure.

Responsibilities

• Supervise and monitor performance of trades operatives.
• Liaise with scheduling team for job accuracy and reporting.
• Manage day-to-day administration of the team.

Skills

Trade specific qualification(s)

Good IT literacy

Communication skills

Analytical skills

Attention to detail

Education

Trade qualifications (plumbing, carpentry, electrical)

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

Social network you want to login/join with:

Technical Supervisor - Damp & Mould, Dagenham

col-narrow-left

Client:

BD Group

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

0802a03f50db

Job Views:

5

Posted:

12.08.2025

col-wide

Job Description:

We are delighted to be recruiting a Technical Supervisor within Damp & Mould. You will supervise an experienced and driven team and be responsible for overseeing and monitoring the performance of trades operatives and where applicable any specialist sub-contractors, monitoring closely compliance, performance and client satisfaction.

About the Role

Reporting to the Service Delivery Manager, you will work collaboratively with other colleagues across the business, supervising and coordinating damp and mould inspections, treatments and remedial works to ensure smooth service delivery. You'll be responsible for people management of a team, so people management experience is a must – ideally within damp & mould.

Responsibilities include:

• Liaising with the works scheduling team and sub-contractors to ensure accuracy of job information, timely report submissions, suitable allocation of work, and invoicing.
• Carrying out pre and post inspections to ensure a good standard to work.
• Assisting the Service Delivery Manager (SDM) in managing the contractors to ensure excellent service delivery, continually looking for process improvements to improve efficiency, costs, and meet agreed targets.
• Ensure compliance with relevant legislation, including HHSRS and housing standards.
• Supporting the SDM by providing data, reports and MI (e.g. for quality control and budgetary data).
• Managing the day-to-day administration of the team.
• Pro-actively engaging with and acting a point of contact for customers, ensuring all queries and complaints are resolved swiftly.
• Support training and development of team members in damp and mould awareness,

Skills, Qualifications & Experience:

• Trade specific qualification(s) e.g. in plumbing, carpentry, electrical, or a repairs sector common trade.
• Good IT literacy (including MS Office programmes (Microsoft Excel, Word, PowerPoint, Outlook, Teams) and ability to use relevant job management systems (knowledge of accuserv system would be advantageous)
• Specialist knowledge/qualifications/qualifying experience of Damp & Mould is essential.
• Prior experience in a Supervisory role (ideally within a responsive repairs/minor works environment).
• Strong communication and interpersonal skills with a range of stakeholder (written and verbal).
• Numeracy and analytical skills - an ability to understand data.
• Personal resilience: ability to work under pressure and to meet deadlines.
• Commercial acumen and an appreciation for business cost efficiency.
• A solutions-based approach, positive ‘can do’ attitude, and the ability to motivate others.
• Good attention to detail and accuracy skills.
• Prior management of specialist sub-contractors would be preferred.
• Full clean UK driving licence

About Us:

BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change. We are facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, but with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality services based on our unique understanding of local needs.

Starting from £45,(DOE) + benefits

Working arrangement

• Full Time – 36 hours per week
• Travel - The role will involve travel to sites within and around the London Borough of Barking and Dagenham, as such a full clean UK driving licence is required.

In addition to a competitive salary, our benefits package includes:

Paid Holidays from 26 days

Family Friendly Policies making work-life balance achievable

Health & wellbeing support including an Employee Assistance Programme (EAP)

Career development and training

Great offices & local amenities including our Lab Café (with discounts via our BD Serve app)

Free parking @ The Cube

To Apply:

If you are keen to be considered for this opportunity to join our dynamic team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form.