Technical Supervisor

CBRE Local UK; Inverness; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading facilities management company is seeking a Technical Supervisor to oversee operations across BT sites. The role involves ensuring compliance, managing teams, and coordinating maintenance while promoting safety and excellence. Candidates should have expertise in mechanical or electrical systems and strong communication skills.

Benefits

Competitive salaries

Comprehensive benefits

Learning opportunities

Values-driven culture promoting diversity and inclusion

Qualifications

• Expertise in mechanical, electrical, or related disciplines.
• Proficiency in report writing and financial awareness required.

Responsibilities

• Manage and supervise the facilities management team.
• Ensure compliance with laws and safety policies.
• Coordinate maintenance operations and oversee subcontractors.

Skills

Communication

Customer Focus

Safety Awareness

Teamwork

Planning

Risk Management

Adaptability

Drive for Excellence

Education

Relevant qualifications in mechanical or electrical discipline

Job description

Global Workplace Solutions (GWS) is a division of CBRE supporting occupier clients of all sizes through facilities management, project management, advisory, and transaction services, aiming to realize potential in every dimension. Our vision is to create future-ready real estate solutions that enable businesses and people to thrive.

Our client, BT, is a leading global communications company offering fixed-line, broadband, mobile, TV services, and networked IT services.

Within the BT account, our CBRE workplace team manages facilities and projects across a diverse property portfolio in the UK, including offices, contact centers, telephone exchanges, and retail outlets.

Our strategic goals for this account include fostering high-performing, engaged teams within a safety-first culture, delivering exceptional customer experiences, service excellence, and value for money. We promote innovative working methods aligned with our RISE values: Respect, Integrity, Service, and Excellence.

Role: Technical Supervisor

The Technical Supervisor (TS) is responsible for the technical delivery across a cluster of BT sites, ensuring compliance and safety at all times. The TS provides guidance on mechanical and electrical systems, supports operational incident response, and collaborates with the Area Operations Manager (AOM) and Technical Services Manager (TSM).

Key Responsibilities:

1. Promote safety and ensure compliance with all relevant laws and policies.
2. Manage and supervise the facilities management team, including absence management and training.
3. Coordinate with technical support teams and manage maintenance operations, repairs, and replacements.
4. Support first-line investigations into building faults and coordinate repairs.
5. Oversee subcontractors and manage supplier relationships.
6. Ensure statutory compliance and maintain all on-site documentation.
7. Manage budgets, inventory, and small projects.
8. Review and verify asset data, warranties, and building defects.
9. Prepare reports, manage KPIs, and handle customer escalations.
10. Support emergency planning and risk assessments.
11. Prioritize workloads and ensure deadlines are met.

Person Specification:

Candidates should have expertise in at least one discipline (mechanical, electrical, etc.), supported by relevant qualifications. Essential skills include clear communication, customer focus, safety awareness, teamwork, planning, risk management, adaptability, and a drive for excellence. Proficiency in report writing and financial awareness are also required.

Our mission is to build a world-class business through exceptional service and people. We offer competitive salaries, comprehensive benefits, learning opportunities, and a values-driven culture that promotes diversity and inclusion.