Technical Specialist (Surface Decoration)

www.findapprenticeship.service.gov.uk - Jobboard; Sandford Hill; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution in Sandford Hill is looking for a Technical Specialist to join its Smart Technology and Fabrication Technical Team. You will support various surface decoration processes and provide expert technical assistance to students and staff. This full-time, part-year role requires a strong background in technical support, maintenance, and effective communication skills, offering a unique opportunity to contribute to student learning and project success.

Qualifications

• Experience in providing technical support in educational settings.
• Ability to diagnose and resolve complex technical issues.
• Strong communication skills for training and collaboration.

Responsibilities

• Provide expert-level support for technical issues.
• Install and maintain technical equipment.
• Monitor performance and conduct safety audits.
• Create teaching materials and documentation.
• Assist in planning and managing technical projects.
• Communicate effectively with stakeholders.

Skills

Technical troubleshooting

Installation and configuration

Equipment maintenance

Training and instruction

Project management

Tools

Embroidery sewing machines

Screen printing equipment

Dye sublimation printers

Job description

About the role

An exciting opportunity has arisen to join the Smart Technology and Fabrication Technical Team at University of Staffordshire as a Technical Specialist - to support a range of surface decoration workshops and processes (such as large-scale print processes, large dye sublimation, print separations for multiple screen printing, indigo dye printing, rug making, embroidery sewing machines, discharge printing, procion dyes).

The Technical specialist provides support for student learning, teaching and research across the portfolio of academic disciplines including support for students’ projects. Working both independently, and as an effective member of a team of technicians, in providing an expert level technical support service which meets the needs of academic staff and students and enables optimum use of University resources. The role includes support, designing and delivering training programs/ instruction on a range of equipment and associated processes, and first line maintenance.

This is a full time, part year post: working 37 hours per week for 34 weeks of the year (term-time only).

Main Responsibilities

1. Provide expert-level support for complex technical issues, including diagnosing, troubleshooting and resolving problems related to equipment or software and ensure timely and effective resolution of technical issues to minimise disruptions.

2. Install, configure, maintain and operate technical equipment according to University requirements and best practice. Ensure that systems are set up correctly and optimised for performance and security.

3. Monitor the performance and health of technical equipment, perform regular maintenance tasks, and health and safety audits to ensure equipment reliability and safety.

4. Create and maintain teaching materials and detailed documentation for technical processes and troubleshooting procedures. Develop materials and provide technical training and instruction to staff, students, external collaborators and other technical staff.

5. Assist in the planning, execution and management of technical projects such as laboratory, studio and workshop upgrades, or major equipment replacement. Collaborate with project teams to ensure that technical aspects are completed successfully and align with project goals.

6. Communicate effectively with staff, students, external parties and stakeholders to understand their technical needs and provide solutions. Manage expectations and provide updates on the status of issues, projects and service requests.

Contact for informal discussion:
Heidi Robinson, Technical Services Manager [e-mail]