Technical Specialist (Computing Lab Hardware)

The University of Manchester; Liverpool City Region; On-site; GBP 30,000 - 40,000; Full time

Job summary

The University of Manchester is seeking a Technical Specialist in Computer Lab Hardware to enhance technical support for students and staff within the Faculty of Science and Engineering. This role offers an opportunity to contribute to a renowned institution's teaching and research capabilities while enjoying a market-leading pension, health services, and additional annual leave.

Benefits

Market leading Pension scheme

Employee Assistance Programme

Exceptional starting annual leave

Paid closure over Christmas

Local and national retail discounts

Responsibilities

• Provide technical support for teaching, research, and professional services.
• Manage hardware in computer labs and deliver customer service excellence.

Job description

Overall Purpose of the Job

The University of Manchester (www.manchester.ac.uk) is one of the largest single-site universities in the UK, with one of the biggest student communities. In total, 25 Nobel Prize winners have worked or studied here and 93% of our research was ranked as ‘world-leading’ or ‘internationally excellent’ by the Research Excellence Framework in 2021. Furthermore more than nine out of ten of our recent graduates go straight into employment or continued studies. The Faculty of Science and Engineering (FSE) comprises two multi-discipline Schools; the School of Engineering and the School of Natural Sciences, each led by a Head of School and Head of School Operations. The School of Engineering is made up of five academic departments and the School of Natural Sciences is made up of five academic departments. For more information please visit https://www.se.manchester.ac.uk/.

We are seeking an enthusiastic and proactive Technical Specialist in Computer Lab Hardware to join our dynamic technical operations team, which strives to provide a sector leading technical support for FSE and the wider University. With a commitment to customer service excellence and a passion for science and engineering, Technical Specialist (Computing Lab Hardware) will provide an agile technical support service to staff and students to support teaching, research and professional services. FSE’s research and teaching quality is recognised globally; this is an exciting opportunity to join us in Manchester and contribute to the provision of a sector leading technical service.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Name: Christopher Page, Technical Operations Manager

Email: [e-mail]

General enquiries:

Email: [e-mail]

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.