Technical Specialist

Ipsos S.A.; Sheffield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global market and social research company is seeking a Technical Specialist to enhance field operations. You will develop systems for departmental efficiency and work with various teams to ensure project success. Required skills include strong Excel and VBA expertise, communication, and collaboration within technical teams. This role offers a hybrid work model with flexibility and a comprehensive benefits package.

Benefits

25 days annual leave

Pension contribution

Income protection

Life assurance

Health & wellbeing benefits

Professional development opportunities

Qualifications

• Experience with Agile methodologies.
• Proficiency in AI use and adoption to enhance day-to-day tasks.

Responsibilities

• Develop and maintain systems that enhance departmental efficiency and automation.
• Create performance reports for project execution.
• Collaborate with the Software Development team to refine Field Management System.

Skills

Strong proficiency in Excel and VBA

Logical and critical thinking skills

Analytical mindset

Strong communication skills

Collaborative experience in technical teams

Tools

Power Automate

SQL

Web Development

Job description

Job Category: Data Collection

Job Description: We are a leading global market and social research company, enabling organisations to make smarter, bolder, and faster decisions.

Are you a highly skilled Technical Specialist with a knack for optimising field operations? Do you enjoy working in a dynamic environment where your technical expertise can drive real operational improvements? Join us at Ipsos and shape the future of field management systems!

About the role:

Join our vibrant Field Department, comprised of over 60 team members, overseeing a vast network of 500+ interviewers across the UK. As a Technical Specialist, you'll be instrumental in developing and maintaining systems that enhance departmental efficiency and automation. You will serve as a vital link between our Field Department and Technical teams, ensuring seamless project execution by creating performance reports and collaborating with the Software Development team to refine our Field Management System.

About you:

Essential

• Strong proficiency in Excel and VBA.
• Logical and critical thinking skills.
• Analytical mindset.
• Strong communication skills.
• Collaborative experience in technical teams.

Desirable Skills:

• Experience with Power Automate.
• Knowledge of SQL and Web Development.
• Understanding of Agile methodologies.
• Experience of Market Research methodologies and processes.
• Proficiency in AI use and adoption to enhance day-to-day tasks.

Behaviours:

• Analytical thinking
• Resilience, flexibility and agility
• Creative thinking
• Motivation and self-awareness
• Empathy and active listening
• Curiosity and lifelong learning
• Service orientation and customer service
• Talent Management
• Leadership and social influence

We are proud to be a member of the Disability Confident scheme, certified as Level 1 Disability Confident Committed. We are dedicated to providing an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.

Ready to have an impact? Apply now!

About Us:

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. We help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. We are proud to have received our Great Place to Work Certification in 2022 & 2023!

Benefits:

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection, and life assurance. In addition, there are a range of health & wellbeing, financial benefits, and professional development opportunities.

We consider flexible working arrangements and have a hybrid approach to work, asking employees to be in the office or with clients for 3 days per week.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment, and ensuring diversity of people and views. We believe that a diverse workforce enhances our ability to reflect and understand the world we research, ultimately delivering better research and insights to our clients.