Technical Specialist

Sky UK Limited; Livingston; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Free Sky TV/NOW package

Pension 9% employer contribution

Private healthcare and mental health

Aviva Digital GP & dental insurance

Discounts on Sky products

Sharesave & Tech schemes

Sky VIP rewards

Job summary

Sky UK Limited is seeking an experienced Unified Endpoint Management engineer to deliver Intune-based security, device configuration and patch management across Windows and mobile devices.

You will manage incidents, develop PowerShell automation and API integrations, and support vulnerability remediation while balancing on-call responsibilities. This role offers a hybrid working arrangement with offices in Osterley or Livingston.

Qualifications

• Experience supporting Unified Endpoint Management in a large-scale Windows enterprise organisation using Microsoft Intune.
• Experience with PowerShell scripting or APIs, or a willingness to develop these skills.
• Strong troubleshooting, fault-finding and diagnostic skills.
• Good written and verbal communication, with ability to document changes and collaborate across teams.
• Ability to independently deliver technical projects and service improvements while balancing operational support with engineering development activities.
• Reliable, accurate and conscientious approach, strong team focus, and interest in security, compliance, automation and continuous improvement.

Responsibilities

• Deliver Unified Endpoint Management services across Windows and mobile devices, configuring Intune policies for security, compliance, device configuration and patch management.
• Support CyberArk Privilege Management policies and build Privileged Access Workstation devices using Intune configuration profiles.
• Own endpoint platform capabilities, keep them secure, reliable, documented and aligned with requirements, while supporting upgrades and improvements.
• Manage incidents, service requests and project tasks, providing second- and third-line endpoint support and balancing with engineering work.
• Develop and maintain PowerShell automation, reporting solutions and API integrations, driving improvements in endpoint security and efficiency.
• Support vulnerability management and security remediation programmes, maintain documentation and workflows, deliver projects, and provide out-of-hours support.

Skills

Unified Endpoint Management

Microsoft Intune

Endpoint compliance

Configuration profiles

Device policies

Patch management

PowerShell

APIs

Troubleshooting

Communication skills

Project delivery

Security

Compliance

Automation

Continuous improvement

Tools

APIs

Job description

What you’ll do:

• Deliver Unified Endpoint Management services across Windows and mobile devices, configuring Microsoft Intune policies for security, compliance, device configuration and patch management, and creating accurate production device profiles and deployment policies.
• Support CyberArk Privilege Management policies and build and maintain Privileged Access Workstation devices using Intune configuration profiles and policies.
• Own assigned endpoint platform capabilities, keeping them secure, reliable, documented and aligned with operational requirements, while supporting upgrades, service improvements and operational change.
• Manage incidents, service requests and project tasks, providing second- and third-line endpoint support and balancing operational support with engineering development work.
• Develop and maintain PowerShell automation, reporting solutions and API integrations, and drive improvements in endpoint security, user experience and operational efficiency.
• Support vulnerability management and security remediation programmes, maintain technical documentation and process workflows, independently deliver technical projects and service improvements, and provide out-of-hours support through the team on-call rota.

What you’ll bring:

• Experience supporting Unified Endpoint Management in a large-scale windows enterprise organisation, including Microsoft Intune, endpoint compliance, configuration profiles, device policies or patch management.
• Experience with PowerShell scripting or APIs, or a clear willingness to develop these skills.
• Strong troubleshooting, fault-finding and diagnostic skills.
• Good written and verbal communication skills, with the ability to document changes, describe workflows and collaborate across teams.
• Ability to independently deliver technical projects and service improvements while balancing operational support with engineering development activities.
• A reliable, accurate and conscientious approach, a strong team focus, and an interest in security, compliance, automation and continuous improvement.

Team overview:

Our Global Enterprise IT team keeps Europe’s biggest entertainment brand running smoothly by providing the digital technologies, tools and systems our colleagues need to work productively and collaboratively, wherever they are. The team is built around five core capabilities: Enterprise Resource Planning platforms, workplace solutions, enablement and automation, value stream realisation and governance, and transformation and change management.

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcarewith mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you’ll work

We’ve adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week.

Your office space:

Osterley or Livingston

Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. You can also use our free shuttle buses to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. The campus includes bike shelters and showers, subsidised restaurants and cafés, a Waitrose, a subsidised gym and a cinema.

Livingston: Our Livingston campus is a free shuttle bus journey from Livingston North train station and the town centre, with onsite parking for cars, motorbikes and bicycles. You’ll also find a subsidised canteen and onsite gym.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We’re a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.