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A leading company in the IT industry seeks a Technical Solutions Lead to design and deliver innovative solutions focusing on RFID systems. The role merges technical expertise with customer engagement, requiring proven experience in RFID system design and excellent communication skills. Join a dynamic team that champions first-class service and support!
Company Background
The Barcode Warehouse is a highly successful company as the UK’s leader in our market segment of the IT industry which is the provision of rugged mobile devices, warehouse hand held computers, bar code printers, bar code scanners, label media/RFID tags and ribbons. We provide Hardware and technology solutions to over 45 Managed Service customers supporting over 500,000 mobile devices, printers and other mobile technologies globally. We have a ‘let’s get it done’ and ‘what do we need to do to win’ culture founded on an industry leading reputation for first class customer service. We therefore always look to recruit people who are enthusiastic, diligent and great team player.
About the Role
Department:Technical Solutions
Reports to:Solutions and Implementation Manager
We are seeking an Technical Solutions Lead to help shape, design, and deliver innovative solutions for a wide range of enterprise customers with a focus on, but not limited to RFID. This is a hands-on, customer-facing role that blends technical creativity, practical fieldwork, and commercial awareness to deliver tailored solutions that address real-world business challenges.
Working closely with the sales, professional services, project, and engineering teams, you’ll engage with clients across logistics, warehousing, retail, field services, and more—supporting the full solution lifecycle from discovery and design through to proof of concept and deployment.
Key Responsibilities
· Lead the technical design and architecture of RFID systems, including tag placement, reader selection, antenna layout, and backend integration
· Work closely with Account Managers to understand customer needs and shape technically sound, commercially viable solutions
· Conduct onsite surveys and discovery sessions to assess operational environments, workflows, and technical requirements
· Develop clear, comprehensive solution proposals, diagrams, and supporting documentation
· Support the design, setup, and delivery of Proof of Concept (POC)
· Work closely with internal teams to ensure proposed solutions are feasible, scalable, and aligned with business objectives
· Stay informed on emerging RFID technologies, middleware platforms, and partner offerings to continuously enhance industry knowledge
· Participate in customer meetings and site visits as the technical subject matter expert (SME)
· Provide post-deployment support and assist in knowledge transfer to customers and internal teams
· Identify additional opportunities for upsell or cross-sell through technical engagement and relationship building
Skills & Experience Required
· Proven experience designing and implementing RFID systems (e.g., Zebra, Impinj, Nordic ID), including reader configuration, antenna placement, and environmental tuning
· Solid background in enterprise mobility, barcode scanning, and edge computing technologies
· Strong working knowledge of RTLS principles, middleware platforms and system integration
· Familiarity with software platforms such as Warehouse Management Systems (WMS), RFID middleware, and Asset Management systems
· Experience conducting customer-facing workshops, and technical discovery sessions
· Excellent communication and presentation skills, with the ability to translate complex technical concepts for a range of audiences
· Strong time management skills and ability to work both independently and collaboratively across departments
· Proficient in technical documentation, proposal writing, and solution diagrams
· Exposure to MDM platforms such as 42Gears or SOTI
· Experience across multiple verticals (e.g., logistics, warehousing, retail, field services) with flexibility to adapt to different customer environments
· Pre-sales or technical consulting experience is highly desirable
Company Benefits