Technical Services Support Engineer

Building Careers UK; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a proactive Technical Services Support Engineer/Supervisor to enhance operational management and compliance in building and engineering services. This role involves collaborating with the Technical Services Manager to implement changes that improve service quality and customer satisfaction. Join a dynamic team that values your expertise and offers extensive learning opportunities, employee support programs, and a range of attractive benefits. If you are reliable and eager to contribute to impactful projects, this is the perfect opportunity for you.

Benefits

24 days holiday increasing to 25

Life Cover equivalent to 1.5 x annual salary

Employee discount shopping schemes

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

Corporate social responsibility days

Learning opportunities and professional qualifications

Employee Referral Rewards Scheme

24/7 Employee Assistance Program

Qualifications

• Qualified to City & Guilds, NVQ or HNC equivalent qualification.
• Experience delivering a major change project or programme.

Responsibilities

• Plan and implement changes to improve service quality and customer satisfaction.
• Ensure compliance with contracts and maintain high service delivery standards.

Skills

Facilities Management

Energy Management

Project Management

Education

City & Guilds

NVQ

HNC equivalent

Job description

Job Title: Technical Services Support Engineer/Supervisor
Location: Manchester
Salary: Negotiable, van and fuel card included. Overtime rates available.
Contract: Permanent.

About the Company:
Our client is a leading multi-technical services company with over 30 years of experience, offering high-quality services to a diverse range of sectors, including healthcare, education, retail, and more. They specialise in electrical installation, design, maintenance, and commissioning for both industrial and commercial clients.

Role Overview:
The Technical Services Support Supervisor plays a crucial role ensuring the operations management and compliance of building and engineering services. This role is working alongside the Technical Services Manager.

Key Responsibilities:

• Planning and implementation of change to improve service and operational quality, delivery, and customer satisfaction with the Technical Services Manager.
• Ensure customer-focused service delivery and contractual and procedural compliance.
• Maintain a high level of Mechanical / Electrical / Support to our Engineering Team and Clients.
• Ensure up-to-date accurate asset management and support to the Technical Service Manager in complying with contract requirements.
• Support the Technical Services Manager as required.
• Participate in RP/AP roles as required by the contracts.

Required Skills & Qualifications:

• Qualified to City & Guilds, NVQ or HNC equivalent qualification.
• A Facilities Management or Energy (Zero Carbon) background.
• Experience delivering a major change project or programme or equivalent experience.

Benefits:

• 24 days increasing to 25 days once 2 years' service is reached.
• Life Cover equivalent to 1.5 x annual salary.
• Employee discount shopping schemes on major brands and retailers.
• Gym membership discounts.
• Cycle to work scheme.
• Holiday purchase scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, including professional qualifications, collective/individual training, and personalized support programmes.
• Attractive Employee Referral Rewards Scheme.
• Access to employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network), and our Disability Network.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

If you are a proactive and reliable Technical Services Support Engineer, we encourage you to apply!

How to Apply:

To apply for this position, please submit your CV and a cover letter highlighting your relevant experience and why you are interested in joining our client's team. If you have any further questions before applying, please contact Abbie at Building Careers.