Technical Services Sales & Support Coordinator

Slicker Recycling; Stourport-on-Severn; Vor Ort; GBP 18.000 - 24.000; Teilzeit

Benefits dieser Stelle

Healthcare cashback

Employee Assistance Programme

Perkbox perks

Pension plan

Salary sacrifice cyclescheme

Company social events

Zusammenfassung

Slicker Recycling is seeking a proactive Technical Services Sales & Support Coordinator to join our growing team in the UK. The role focuses on coordinating quotations, handling customer enquiries, and supporting purchasing and day-to-day administration.

You will work closely with engineers and suppliers, turning opportunities into delivered services while embodying our values of Smart, Honest, Reliable, Together and Fun. Part time 24 hours per week, across 4/5 weekdays.

Qualifikationen

• Experience in sales administration, customer service or commercial support.
• Organised and proactive with ability to manage competing priorities.
• Confident communicator building relationships with customers, suppliers and colleagues.
• Commercial awareness with understanding of pricing, margins and converting enquiries into sales.
• Accurate, detail-focused with good MS Office and Excel skills.
• Practical, solutions-focused team player, able to work independently.

Aufgaben

• Coordinate quotations, customer enquiries, purchasing and day-to-day administration.
• Be a helpful point of contact for customers, arranging meetings and site visits, keeping them informed as enquiries progress.
• Source prices, manage purchase orders and track deliveries of equipment and materials.
• Coordinate works, maintain accurate records and support reports, invoicing queries and job completion.
• Work with engineers and wider teams, taking ownership of everyday coordination and administration.

Kenntnisse

Sales administration

Customer service

Organised

Communication

Pricing & margins

MS Office / Excel

Independent working

Team player

Tools

CRM software

CAFIM system

Jobbeschreibung

Slicker Recycling is the market leader in sustainable resource solutions. We are committed to the circular economy through excelling in used lubricating oil collections, re-refining and a range of sustainable waste management services. Our team of over 200 colleagues manage a vast fleet of specialist collection vehicles, serving thousands of customers across diverse industry sectors with services that reduce carbon footprint, uphold compliance, and enable a truly circular approach to waste resources.

We are a thriving and ambitious business with a mission to deliver ‘Value for Planet’ through growth from strategic acquisitions and achieving recognition for our commitment to innovation and integrity. In 2023, Slicker Recycling won the Servicesure Autocentre ‘Supplier of the Year’ Award for service excellence and environmental impact and in 2024, the King’s Award for Enterprise: International Trade – a prestigious recognition endorsed by His Majesty the King, for exceptional growth in international sales. We are proud as leaders to be positively influencing the standards of our industry.

At Slicker, we know that our success is down to our exceptional colleagues, and we recognise this through our colleague compensation, benefits and investment in learning and development. Being part of Team Slicker means you will also benefit from:

• Funded Healthcare cashback plan for you and your family, including dental and optical cover, practitioner treatment and specialist testing.
• Free access to our dedicated Employee Assistance service which includes GP advice line, Virtual Doctor, Prescription Service, Legal Advice, Counselling
• Perkbox Perks for employee discounts on gym memberships, cinema tickets, retail, eating out, days out and much more.
• Perkbox Wellbeing, a digital platform that helps support your mental, physical, and financial health
• Death in Service Insurance
• Regular funded company social events
• Company pension scheme with employer contribution
• Salary Sacrifice schemes including Cyclescheme and Pension
• Being part of a sustainability focussed business

With a Net Promoter Score of 68 on our recent colleague survey, we know we’re doing something right! So why not read on for the role details.

The role

As our Technical Services Sales & Support Coordinator, you’ll play a key role in keeping our Technical Services team running smoothly. You’ll coordinate quotations, customer enquiries, purchasing and day-to-day administration, working closely with colleagues, customers and suppliers to turn opportunities into delivered services. Your support will enable the Technical Services Manager to focus on technical delivery, customer relationships and growing the business, whilst promoting the Slicker workplace values.

We are Smart, Honest, Reliable, Together, Fun.

Part time, 24 hours per week, over 4 / 5 days, Monday to Friday.

Main tasks and responsibilities will include:

Sales & Quotation Support

• Turn customer enquiries into opportunities by preparing and following up quotations, gathering supplier costs and helping produce drainage maps and survey reports.

Customer Liaison

• Be a helpful point of contact for customers, understanding their requirements, arranging meetings and site visits, and keeping them informed as enquiries progress.

Purchasing & Equipment

• Help the team get what they need, when they need it — sourcing prices, managing purchase orders and tracking deliveries of equipment and materials.

Technical Services Administration

• Keep things running smoothly by coordinating works, maintaining accurate records and supporting reports, invoicing queries and job completion.

Team Support

• Work alongside our Technical Services Manager, engineers and wider teams, taking ownership of everyday coordination and administration while building your technical services knowledge.
• Applying the Slicker values to your role, “People rarely succeed unless they have Fun in what they are doing.”

What we are looking for

• Experienced in sales, sales administration, customer service or commercial support.
• Organised and proactive, able to manage competing priorities and take ownership of tasks through to completion.
• A confident communicator, building strong relationships with customers, suppliers and colleagues.
• Commercially aware, with an understanding of pricing, margins and converting enquiries into sales.
• Accurate and detail-focused, with good Microsoft Office and Excel skills.
• A practical, solutions-focused team player, comfortable working independently and adapting to changing priorities.
• Willing to learn, with an interest in developing technical services knowledge.

Desirable, but not essential:

• Experience preparing quotations, purchasing or managing suppliers.
• Familiarity with CRM, CAFM or similar business systems.
• A background in waste management, environmental services, engineering, drainage or facilities management, or an understanding of interceptor and drainage services.

Slicker Recycling is an equal opportunitiesemployer and will continue to ensure it offers career opportunities without discrimination. Employment positions throughout the Company are filled with the candidates who possess the most appropriate skills and competencies relevant for the particular job role. Slicker Recycling is to treat all employees fairly and equally regardless of gender, sexual orientations, marital status, race, colour, nationality, religion, ethnic or national origin, age, disability or union membership status.