Technical Services Manager - Fluid Power

ATTB - The Big Jobsite; Halesowen; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading engineering products distributor in Halesowen is seeking a Technical Services Manager to lead a team of technicians and enhance their capabilities. This role involves engaging with customers, driving business development, and mentoring staff in a dynamic environment. Ideal candidates will have a strong technical background in fluid power and hydraulics, with excellent communication skills. Competitive salary, company vehicle, and opportunities for career growth included.

Benefits

Excellent salary commensurate with experience

Company vehicle

25 days annual leave plus public holidays

Training provided

Company pension

Life Assurance cover

Healthcare schemes

Wellness programmes

Uniform and PPE provided

Excellent opportunities and career prospects

Qualifications

• Strong technical background in fluid power and hydraulics.
• Confident, engaging and collaborative style.
• Experience managing and developing a small team.
• Ability to handle multiple priorities within a dynamic environment.
• Good level of computer skills, including Microsoft Office.
• Excellent verbal and written communication skills.

Responsibilities

• Developing and mentoring a team of technicians (currently 6).
• Understanding current service offerings and developing a strategy for potential growth opportunities.
• Building relationships across the branch network, providing technical expertise, knowledge and assistance.
• Visiting and building relationships with new and existing customers.
• Providing technical advice and supporting on services and solutions.
• Managing the sales cycle from initial contact to closing deals, including presentations and demonstrations.
• Collaborating with the wider branch network on quotations and enquiries.

Job description

Overview

Hayley Dexis has an exciting opportunity available for a knowledgeable Technical Services Manager to join our well-established and experienced team based at our Fluid Power HQ in Halesowen. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who are fundamental to providing industry-leading customer service.

About the Technical Services Manager – Fluid Power

The Technical Services Manager role is twofold:

• The Technical Lead - Our hydraulic workshop offers solutions to service and repair hydraulic power packs. Your technical capability will drive the development of our technical services offering. You will lead a team of technicians, enhance their capability and development, and lead on developing new capability and defining what that looks like.
• Business Development - We have ambitions to grow our technical services offering. Working closely with our branch network, you will engage them in the solutions we offer and work collaboratively to upsell added-value solutions and services to our customers.

Your technical expertise, passion and supportive personality will be critical to the success of this role. You’ll have a strong technical background with the ability to engage and upsell our services to customers. It is expected that you will be 50/50 office or site-based and the rest of the time with customers. This role offers a brilliant opportunity and scope to grow this area of the business, with an attractive salary commensurate with this ambition.

Responsibilities

• Developing and mentoring a team of technicians (currently 6).
• Understanding current service offerings and developing a strategy for potential growth opportunities.
• Building relationships across the branch network, providing technical expertise, knowledge and assistance.
• Visiting and building relationships with new and existing customers.
• Providing technical advice and supporting on services and solutions.
• Managing the sales cycle from initial contact to closing deals, including presentations and demonstrations.
• Collaborating with the wider branch network on quotations and enquiries.

What we’re looking for

• Strong technical background in fluid power and hydraulics.
• Confident, engaging and collaborative style.
• Experience managing and developing a small team.
• Ability to handle multiple priorities within a dynamic environment.
• Good level of computer skills, including Microsoft Office.
• Excellent verbal and written communication skills.

What you’ll get in return

• Excellent salary commensurate with experience
• Company vehicle
• From 25 days annual leave (plus public/bank holidays) increased with length of service.
• Training provided through our own Hayley Academy.
• Company pension (if eligible).
• Life Assurance cover (x2 salary).
• Invitation to healthcare schemes.
• Wellness programmes.
• Uniform and PPE provided.
• Excellent opportunities and career prospects available.

Recruitment process

• Adverts will close on Sunday 26th October (we will extend if required).
• Process: Initial Screening – Online Testing – Teams / Video Interview with our Talent Acquisition Partner – Face to face final stage interview at our Halesowen offices.
• Candidates selected for final stage interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations.

Additional information

We know sometimes you might feel that you don’t meet the criteria or have a question that you would like to ask — we’re here to help. Please contact us via the email address at the bottom of the advert. We aim to get back to everyone that applies and are keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don’t miss out on this fantastic opportunity to join the team at Hayley Group — please click ‘apply’ now to become our Technical Services Manager – Fluid Power.