Technical Services Manager

Foundation Recruitment; Sunderland; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading company in retail looks for an experienced technical services professional to manage and oversee the operational performance of a busy site in Sunderland. This role involves maintaining compliance, leading a small team, and managing budgets, offering an excellent opportunity to influence operational performance in a high-footfall environment.

Qualifications

• Experience in technical services or FM leadership within retail.
• Confident in managing compliance systems and budgets.
• Electrical qualification or strong M&E knowledge preferred.

Responsibilities

• Overseeing technical services on site including M&E and compliance.
• Managing a technical team and delegating tasks.
• Owning operational budgets and managing refurbishments.

Skills

Compliance Management

Technical Services Leadership

Budget Management

Communication

Organizational Skills

Education

IOSH or NEBOSH Qualification

Job description

Overview
If you're an experienced technical or engineering professional with a background in building services and you're ready to take ownership of the operational and technical performance of a high-footfall retail environment, this opportunity in Sunderland could be the next step you're looking for.

Your responsibilities will be:

• Overseeing all technical services on site, including M&E, compliance, building fabric, and PPM
• Managing a small technical team and delegating daily reactive and planned tasks
• Owning the operational budget, including forecasting and service charge management
• Leading on refurbishments, upgrades, and tenant fit-outs from design to contractor management
• Driving health and safety performance and ensuring full compliance
• Supporting the Centre Manager and engaging with key stakeholders to deliver an outstanding environment for occupiers and visitors

This role offers the opportunity to:

• Join a well-established and supportive on-site team
• Take full ownership of technical delivery across a busy retail asset
• Lead on key projects linked to leasing, tenant works, and asset improvements
• Build strong working relationships with tenants, contractors, and key stakeholders
• Influence operational performance and play a strategic role on site

The right candidate will be:

• Experienced in technical services or FM leadership within retail, leisure, or another customer-facing environment
• Confident managing compliance systems, projects, and budgets
• Qualified (or working towards) in IOSH or NEBOSH
• Ideally electrically qualified or with strong M&E knowledge
• A clear communicator, calm under pressure, and able to build trust quickly
• Someone who is organised and thrives in a fast-paced, multi-tasking roles

Salary: GBP50,000 to GBP60,000 depending on experience