Technical Services Manager

ZipRecruiter; Sunderland; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading retail asset in Sunderland is seeking a Technical Services Manager to oversee all technical operations and manage a small team. The ideal candidate will have experience in FM leadership within a retail environment and hold relevant qualifications. This role offers competitive salary, ownership of key projects, and the opportunity to influence operational performance within a busy environment.

Qualifications

• Experience in retail or FM leadership.
• Confident in managing budgets and compliance systems.
• Experience with electrical systems or M&E knowledge.

Responsibilities

• Oversee technical services, including M&E and compliance.
• Manage a small technical team.
• Take ownership of operational budgets and performance.

Skills

Technical Services Management

Compliance Management

Team Leadership

Project Management

Effective Communication

Education

IOSH or NEBOSH Qualification

Electrical Qualification

Job description

Job Description

Overview

If you're an experienced technical or engineering professional with a background in building services and you're ready to take ownership of the operational and technical performance of a high-footfall retail environment, this opportunity in Sunderland could be the next step you're looking for.

Your responsibilities will be:

• Overseeing all technical services on site, including M&E, compliance, building fabric, and PPM

• Managing a small technical team and delegating daily reactive and planned tasks

• Owning the operational budget, including forecasting and service charge management

• Leading on refurbishments, upgrades, and tenant fit-outs from design to contractor management

• Driving health and safety performance and ensuring full compliance

• Supporting the Centre Manager and engaging with key stakeholders to deliver an outstanding environment for occupiers and visitors

This role offers the opportunity to:

• Join a well-established and supportive on-site team

• Take full ownership of technical delivery across a busy retail asset

• Lead on key projects linked to leasing, tenant works, and asset improvements

• Build strong working relationships with tenants, contractors, and key stakeholders

• Influence operational performance and play a strategic role on site

The right candidate will be:

• Experienced in technical services or FM leadership within retail, leisure, or another customer-facing environment

• Confident managing compliance systems, projects, and budgets

• Qualified (or working towards) in IOSH or NEBOSH

• Ideally electrically qualified or with strong M&E knowledge

• A clear communicator, calm under pressure, and able to build trust quickly

• Someone who is organised and thrives in a fast-paced, multi-tasking roles

Salary: £50,000 to £60,000 depending on experience

If this sounds like the right challenge for you, apply or send your CV to [e-mail]