Technical Services Manager

ZipRecruiter; Grimsby; On-site; GBP 35,000 - 55,000; Full time

Job description

Job Description

Technical Services Manager

Location: Grimsby

Working Hours: Monday - Friday 8:30AM-5PM

Salary: Competitive + Benefits

About Us

Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories, including popular brands like Holland's pies. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.

About the Role

Our Recipe Dish site in Grimsby, a state-of-the-art CIP plant producing premium quality chilled soups and sauces. The site currently employs around 200 people, whilst turning over £30 million. Our customers are at the heart of everything we do, and we couldn't do it without our team. It is a team where everyone counts where we empower you with trust and give you the freedom to deliver. In everything, we do what we say and accept accountability which allows our customers to trust us to create great tasting, innovative and quality meal solutions.

We are seeking a dedicated and experienced Technical Services Manager to lead our hygiene team at our Grimsby site, which produces soups and sauces for key customers including M&S, Aldi, and Tesco. This key role will involve overseeing compliance paperwork, leading internal audits, and managing validation work, complaints, and Quality Management Systems (QMS) updates in line with retailer requirements.

Key Responsibilities

• Manage and oversee all compliance paperwork and procedures, ensuring they meet retailer and regulatory requirements
• Lead internal audits, ensuring full compliance and identification of areas for improvement
• Ensure validation work is completed accurately and efficiently, providing reports as required
• Handle complaints management and implement corrective actions where necessary
• Update and maintain Quality Management Systems in line with the latest industry standards and retailer requirements
• Collaborate with cross-functional teams, including Hygiene and Quality, to ensure cohesive and effective operational standards

About You
We are looking for a highly skilled individual with extensive experience in the food industry, specifically within high care or high-risk environments. You should possess a strong understanding of food safety regulations, including HACCP and BRC standards, and have hands-on experience managing compliance, audits, and quality management systems. Your background in working with major retailers, combined with your ability to interpret and utilise data, will make you an asset to our team. You are a strong communicator with excellent stakeholder management skills and the ability to lead audits.

Key Skills and Qualifications

Essential:

• HACCP Level 4
• Food Safety Level 4
• Strong experience with BRC audits
• Experience working with major retailers
• Experience in a High Care or High-Risk food environment
• Ability to interpret and analyse data to improve processes to manage trends

Desirable:

• SUSSLE - CFA (shelf life control system)
• Microbiological knowledge

Benefits

• Refer a friend scheme
• Health Assured Employee Assistance Programme and Grocery Aid are free and confidential support services 365 days a year
• Boparan Restaurant Group Discount - 50% discount for friends and family. (Giraffe World Kitchen, Harry Ramsden, Ed's Easy Diner and Burger & Cocktails)
• Cycle2Work Scheme

Why Join Us?

As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.