Technical Services Manager

Wates Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading UK development and property maintenance company seeks an experienced Technical Services Manager to lead operations in sustainable M&E projects across London and the Midlands. The role involves managing teams, ensuring compliance, and maintaining high client satisfaction. Ideal candidates will have a technical background in trades and strong management skills, with opportunities for career growth and extensive benefits.

Benefits

Competitive salary

Travel / Car allowance

Private Medical

Pension (5% employer contribution)

Health and Wellness programs

22 days holidays plus bank holidays

Learning and development opportunities

26 weeks paid maternity leave

12 weeks paid paternity leave

Qualifications

• Proven experience in delivering high-quality hard M&E services.
• Technical background with practical experience in Electrical, Mechanical, Gas, or F-Gas.

Responsibilities

• Managing a region within a large contract overseeing M&E services.
• Preparing and presenting MI reports to clients at KPI meetings.
• Leading and developing direct reports ensuring mandatory training.

Skills

Management

Communication

Diligence

Health & Safety

Education

Professional qualification in trades

BIFM

IOSH

NEBOSH

Tools

Computer PPM management systems

Job description

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Technical Services Manager

We are seeking an experienced Technical Services Manager to lead the operations team by delivering excellence in sustainable M&E, projects, and compliance. This role involves providing leadership, management, and development for a key client covering the London and Midlands regions.

The Vacancy

The key responsibilities include:

1. Managing a region within a large contract, overseeing supervisors and the engineering workforce delivering M&E services, compliance, and OF delivery. Supporting the management and delivery of extra works and M&E projects.
2. Leading, driving, and developing direct reports, ensuring all mandatory training is completed and a robust succession plan is in place.
3. Managing the supply chain while promoting safety and compliance standards, ensuring Avetta and Construction Line compliance. Conducting annual plan rights and performance reviews.
4. Preparing and presenting MI reports to clients at KPI meetings, managing stakeholder relationships, and ensuring high client satisfaction. Developing relationships with consultants working for our client.

To succeed, you will need effective management skills, clear communication, diligence, and ownership promotion. You should have proven experience in delivering high-quality hard M&E services in a multi-site environment, with a good understanding of Health & Safety legislation. A technical background with a professional qualification and practical experience in trades such as Electrical, Mechanical, Gas, or F-Gas is required. Desirable qualifications include BIFM, IOSH, or NEBOSH certifications, and experience with computer PPM management systems (e.g., ELogbooks). Experience in the managing agent sector is preferred but not essential.

What We Offer

• Competitive salary
• Travel / Car allowance (subject to HMRC rates)
• Extensive benefits including Private Medical, Pension (5% employer contribution), Health and Wellness programs, 22 days holidays plus bank holidays, and more
• Learning and development opportunities for career growth
• Industry-leading family leave benefits, including 26 weeks paid maternity and 12 weeks paid paternity leave

For more about LIFE AT WATES, visit our careers page.

This role requires a Basic DBS check. Applicants with criminal convictions will be assessed individually. Additional pre-employment checks may apply. More info: National Security Vetting.

About Wates

Wates is a leading UK family-owned development, building, and property maintenance company with a legacy of over 125 years. Our purpose is ‘reimagining places for people to thrive,’ focusing on sustainability, inclusion, and opportunity.

We are recognized as a Gold Investors in People and a Disability Confident employer, committed to equality and diversity. We aim for environmental targets of Zero Waste and Zero Carbon by 2025, and positive nature enhancement.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and IT
• Industry: Construction

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