Technical Services Manager

Cushman & Wakefield; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading property services firm is seeking a Technical Services Manager to provide specialist Lift & Escalator support across multiple sites. The role includes managing forecasts, client relationships, and ensuring service provider performance. Candidates should possess an appropriate engineering degree and at least 3 years of relevant experience in Lift/Escalator engineering. The role offers an opportunity to contribute to national business development.

Qualifications

• A minimum of 3 years of relevant Lift/Escalator Engineering experience.
• Knowledge of relevant BS EN codes, CIBSE guidelines, and statutory regulations.
• Experience in construction site management is an advantage.

Responsibilities

• Complete engineering site surveys and audit reports.
• Manage internal and external relationships including clients and service providers.
• Provide technical support and advice to the Asset Services team.

Skills

Self-motivated

Excellent time management skills

Commercial awareness

Good written communication skills

IT skills (Word, Excel)

Education

Appropriate Engineering degree and/or HND/HNC qualification

EAL NVQ Unit EOR202 Basic Lift Safety

Current UK Driving Licence

Job description

Job Title: Technical Services Manager

Job Description Summary

Job Description

This role will lead and deliver specialist Lift & Escalator technical support on a multi-site, multi-client basis, in line with the agreed service, scope, and strategy within the C&W and client teams nationally. The successful candidate will prepare, monitor, and execute the agreed forecasts on time and within the agreed parameters, support the business, review and manage engineering risk, and deliver on business development nationally.

Key Responsibilities

• Complete engineering site surveys & audit reports.
• Complete life cycle / Planned Preventative Maintenance reports to an agreed format.
• Manage the agreed forecasts and personal financial targets.
• Manage internal and external relationships including client, C&W, local authorities, service providers, and statutory bodies.
• Manage service providers and monitor performance against contracted SLAs and KPIs.
• Engage with clients in support of existing and new regular and ad-hoc instructions.
• Establish ‘value for money’ strategies for delivering the technical management service.
• Provide technical support & advice to the Asset Services team nationally.
• Support presentations to clients and colleagues as necessary.

Qualifications

• Appropriate Engineering degree and/or HND/HNC qualification.
• EAL NVQ Unit EOR202 Basic Lift Safety.
• Current UK Driving Licence.

Skills, Knowledge & Experience

• Self-motivated.
• Excellent time management skills.
• Commercial awareness from experience and/or qualification.
• Experience of new build development through to management (construction site experience an advantage).
• Good written communication skills & attention to detail.
• IT skills including Word, Excel to intermediate level.
• Knowledge of relevant BS EN codes, CIBSE guidelines, and statutory regulations.
• A minimum of 3 years’ relevant Lift/Escalator Engineering experience.

Cushman & Wakefield is an equal opportunities employer.