Technical Services Delivery Manager

Buscojobs; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Technical Services Delivery Manager to lead their AU Maritime team. This pivotal role focuses on managing infrastructure assets, ensuring reliability and resilience throughout their lifecycle. You will develop asset management frameworks, strengthen vendor relationships, and drive continuous improvement in technical services. If you have a passion for operational excellence and a strong background in service delivery, this is your chance to join a dynamic team that values innovation and collaboration.

Qualifications

• Proven experience in Service Delivery or Technical Operations Management.
• Strong understanding of asset management and risk mitigation.

Responsibilities

• Overseeing and managing AU Maritime and AtoN Networks and Infrastructure assets.
• Leading the development and delivery of asset management governance.

Skills

Service Delivery Management

Technical Operations Management

Asset Management

Risk Mitigation

Project Management

Communication Skills

Leadership Skills

Negotiation Skills

Commercial Acumen

Budgeting

Education

Engineering Degree

Information Technology Degree

Business Management Degree

Job description

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Are you an experienced service delivery leader with a passion for infrastructure reliability, asset lifecycle management, and technical excellence? Join Kordia’s dynamic AU Maritime team as our next Technical Services Delivery Manager, based in Canberra.

About the Role (Mō te Tūranga)

As the Technical Services Delivery Manager, you’ll be responsible for overseeing and managing all AU Maritime and AtoN Networks and Infrastructure assets throughout their full lifecycle – from procurement and deployment to refresh, replacement, and retirement. This is a key leadership position with a strong operational and strategic focus. Your primary objective will be to ensure that Kordia’s networks – and those of our clients – remain reliable, resilient, and optimally supported. You'll play a vital role in building asset management frameworks, strengthening vendor and client relationships, and driving continuous improvement across technical services.

• Leading the development and delivery of asset management governance, systems, and processes.
• Managing asset planning, risk assessment, compliance, and performance across the network.
• Coordinating long-term asset investment planning, budgets, and operational execution.
• Working closely with the Operations team to support maintenance and testing programmes.
• Managing a small team and building collaborative relationships with clients and vendors.
• Ensuring health and safety, and delivering on operational and capital expenditure targets.

What You’ll Bring (Ngā Mea Ka Kawea Mai e Koe)

• Proven experience in Service Delivery or Technical Operations Management.
• Strong understanding of asset management, risk mitigation, and vendor / client engagement.
• Background in engineering, information technology, or business management.
• Project and programme management experience.
• Excellent communication, leadership, and negotiation skills.
• Commercial and budgeting acumen.

We are committed to creating an inclusive workplace where diverse perspectives are valued. We particularly encourage women and those looking for a career change to apply; your ability to learn, adapt, and communicate under pressure is what truly matters.

Apply Now

If you’re ready to take on this exciting opportunity, we’d love to hear from you! Apply now and be part of a team that values innovation, excellence, and collaboration.

How do your skills match this job?

Your application will include the following questions :

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Technical Service Delivery Manager?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• Do you have a current Police Check (National Police Certificate) for employment?
• Are you willing to undergo a pre-employment medical check?
• Do you have a current Australian driver's licence?
• Are you available to work public holidays?