Technical Service & Warranty Manager

Rise Technical Recruitment; Astwood Bank; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading technical recruitment firm is seeking a Technical Service & Warranty Manager in Redditch, Worcestershire. The ideal candidate will have a manufacturing or engineering background, experience in technical support, and leadership skills. This full-time role involves client support, overseeing repairs, and leading a small team. The salary is between £35K-£38K plus benefits, and occasional travel may be required after training.

Qualifications

• Experience in a client-facing technical support role.
• Able to lead a small team of 3.

Responsibilities

• Provide technical support and oversee product returns.
• Lead team and support mechanical and electrical repairs.

Skills

Technical support experience

Leadership skills

Client facing abilities

Education

Background in manufacturing or engineering

Job description

Overview

Technical Service & Warranty Manager – Redditch, Worcestershire

Salary: 35K-38K plus benefits

Hours: 40 Hours, Mon-Fri

Are you a technical service professional from a manufacturing and/or electro-mechanical engineering background looking for an exciting, technically challenging and varied role within the manufacturing sector?

The role is with a well established manufacturer with 100+ staff who sell their products all over the globe. The role will be office based to begin with with occasional travel in the future.

You will be supporting clients with engineering technical support and product returns. Full product training will be given. You will also lead a small team of 3.

The role will be a combination technical work, leadership and customer service.

The Role

1. Full time, permanent, Mon-Fri role, within manufacturing, including occasional travel after a period of training.
2. Supporting clients with technical support and product returns
3. Overseeing mechanical and electrical repair work
4. Leading a small team of 3

The Person

1. Academic/working background within manufacturing and/or engineering (electrical/mechanical)
2. Experience in a client facing technical support role
3. Able to lead a small team

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nick Smith at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.