Technical Service Manager

The Compleat Food Group; West Bridgford; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading food manufacturer in the UK is seeking a Technical Services Manager. You'll ensure technical compliance and manage quality systems at the Riverside Bakery site. The ideal candidate will have experience in the food manufacturing sector, a strong knowledge of BRC standards, and relevant educational qualifications. This role offers a fast-paced environment where you will contribute to product quality and safety.

Qualifications

• Experience in a similar technical/compliance role within chilled FMCG food manufacturing.
• Strong working knowledge of BRC Global Standards and customer codes of practice.
• Skilled in managing audits, QMS, and technical documentation.

Responsibilities

• Managing and maintaining our QMS in line with BRC and legal requirements.
• Leading internal audit schedules and closing out non-conformances.
• Overseeing technical compliance tools and databases.

Skills

Experience in a similar technical/compliance role

Strong working knowledge of BRC Global Standards

Skilled in managing audits and QMS

Food Science/Technology knowledge

Education

Food Science/Technology degree or related discipline

Level 4 Food Hygiene and HACCP certification

Job description

We're on the lookout for a Technical Services Manager to join our Riverside Bakery site, part of The Compleat Food Group. In this role, you'll be the guardian of our technical compliance systems - making sure we not only meet but exceed customer, legal, and industry standards. You'll work closely with our customers, suppliers, and colleagues, managing quality systems, ensuring audits are closed out on time, keeping customer portals up to date, and making sure our Quality Management System (QMS) is always in top shape. From managing internal audits and compliance risk assessments, to traceability exercises, supplier approvals and document control - you'll be at the heart of keeping our products safe, consistent, and trusted. What you'll be doing:

• Managing and maintaining our QMS in line with BRC, customer codes of practice, and legal requirements
• Leading internal audit schedules and closing out non-conformances
• Overseeing technical compliance tools, databases, and customer portals
• Managing supplier and raw material compliance at site level
• Leading traceability and mock recall exercises
• Coaching and developing the QA team
• Deputising for the Head of Technical when needed, At The Compleat Food Group, we're passionate about making great-tasting food that people love - and we're proud to do it
sustainably. This is your chance to join a fast-paced, supportive environment where your expertise will directly shape the quality and safety of products enjoyed by millions.


• Experience in a similar technical/compliance role within chilled FMCG food manufacturing
• Strong working knowledge of BRC Global Standards and customer codes of practice
• Skilled in managing audits, QMS, and technical documentation
• Level 4 Food Hygiene and HACCP certification
• Lead Assessor qualification (desirable)
• Food Science/Technology degree or related discipline