Technical Service Advisor

Man Truck & Bus UK; Bellshill; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading automotive company is seeking a Technical Service Advisor for their Bellshill branch in Scotland. This part-time, permanent role involves managing job cards, supporting parts ordering, and engaging with customers and colleagues. Candidates should have customer service experience and some technical knowledge. The company offers a competitive salary, bonus scheme, and a robust benefits package including a company car and generous holiday allowance.

Benefits

Competitive salary

Bonus scheme

Pension scheme

Company car scheme

25 days holidays plus bank holidays

Qualifications

• Experience in a customer service environment.
• Proficient in managing workload and tasks under pressure.
• Ability to engage with customers and stakeholders effectively.

Responsibilities

• Manage and maintain job cards accurately.
• Support parts department with ordering and invoicing.
• Report time, hours sold, and budgetary information as required.

Skills

Attention to detail

Customer service

Flexibility

Technical knowledge

Administrative experience

Job description

Are you looking for a dynamic role? Are you able to work well under pressure, with a keen eye for detail?

We are looking for a Technical Service Advisor to join our busy Location branch on a part-time, permanent basis.

The team supports the busy workshop with managing, booking and maintaining job cards and ensuring they’re all accurately and efficiently processed within a timely manner. All while engaging and communicating with customers, colleagues and key stakeholders at all levels.

In this role, along with managing the workload with the workshop, you will also be required to support the parts department with ordering parts and sub-contact work when required. You will be costing the work and raising invoices from job card/repair orders. Which in turn will mean you’re responsible for the cash, cheques for any work completed and parts used that will need to be charged back to appropriate accounts. You will be responsible for reporting time, hours sold, statistics and budgetary information as and when required.

We are looking for someone who is flexible, proactive and likes working in a faced past environment. You’ll work in a fairly small team who are passionate about their role and colleagues. Ideally you will have some technical knowledge or administrative experience in a customer service environment.

It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to an excellent pension scheme, fantastic company car scheme with a new VW group car every six months, as well as 25 days holidays plus bank holidays.