Technical Sales Support Coordinator

TN United Kingdom; Redhill; On-site; GBP 25,000 - 32,000; Full time

Job summary

An established industry player is seeking a Technical Sales Support Coordinator to enhance their customer service operations. This role involves managing customer inquiries, providing after-sales support, and collaborating with various departments to ensure timely responses and service delivery. The ideal candidate will have a strong technical background and excellent communication skills, making a significant impact on customer satisfaction. Join a dynamic team in a market-leading engineering company where your contributions will be valued and recognized.

Qualifications

• 3+ years of experience in a technical environment.
• College education preferred for candidates.

Responsibilities

• Manage customer inquiries via phone and email.
• Prepare repair and service quotations.
• Coordinate exhibitions and marketing events.

Skills

Customer Service

Technical Support

Communication Skills

Administrative Skills

Education

Associate Degree

Bachelor's Degree

Job description

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Technical Sales Support Coordinator, Redhill

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Client:

Mansell Recruitment Group

Location:

Redhill, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

947b9a38a6bc

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

The Company and Role

A market-leading engineering company looking for a Technical Sales Support Coordinator to join the small team.



Responsibilities:

• Managing and logging customer inquiries via phone and email.
• Handling after-sales support cases or escalating them to the appropriate staff member.
• Tracking progress and ensuring effective communication both internally and with customers.
• Collaborating with various departments on important administrative tasks.
• Preparing repair and service quotations.
• Ensuring service orders are reviewed and approved by the Sales or Production teams within agreed timelines.
• Monitoring repair turnaround times and keeping customers informed.
• Coordinating exhibitions and marketing events.
• Providing administrative assistance to the Sales Team as needed.

Requirements

College education, with a preference for candidates with an associate or bachelor’s degree.

At least 3 years of experience working in a technical environment.

Office-based role, with the ability to meet deadlines and fulfill tasks promptly to satisfy customer needs.

Eligibility to work in the UK.

The Package

The salary offered for this position is £25,000- £32,000 to a candidate who can meet all key qualifications and abilities.



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