Technical Sales Engineer (Construction)

Roundhouse Recruitment Limited; West Devon; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Technical Sales Engineer, where your expertise in customer support and technical problem-solving will be valued. This role offers a stable Monday to Friday schedule, full training in specialized roofing products, and a supportive team environment. Enjoy a competitive salary package with a 10% quarterly bonus based on achievable KPIs, along with opportunities for professional growth. If you thrive in a dynamic setting and are passionate about delivering excellent customer service, this is the perfect opportunity for you.

Benefits

Training and Development

Quarterly Bonus

Pension

Company Benefits Package

Healthy Work-Life Balance

Qualifications

• Experience in technical support or after-sales roles, ideally in construction.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and provide after-sales support.
• Resolve technical issues related to roofing products.

Skills

Technical Support

Customer Service

Problem Solving

Communication Skills

ERP Systems

Tools

ERP Systems

Job description

Technical Sales Engineer (Construction)

£25,000 - £30,000 + Training + Progression + 10% Quarterly Bonus + Pension + Company Benefits package

Swadlincote, Burton Upon Trent

Are you from an After Sales / Technical Support background or similar, looking for a stable Monday to Friday role focused on Customer Support? In this role, you will manage your own desk within a company known for their great working environment and employee benefits, including quarterly bonuses.

As the go-to person for providing After-Sales support, you will be responsible for managing your own desk, maintaining clear customer interaction channels, and providing technical support on Roofing products where needed.

You will receive full training and development in the company's specialist Roofing product range and be empowered to manage your workload to ensure customer satisfaction and support whenever needed.

The Role:

1. Customer Interaction: Address customer inquiries
2. Technical Problem Solving: Help resolve technical issues
3. ERP System Management: Efficiently manage service orders and maintain accurate records within ERP systems
4. Rewarding Work Environment: Thrive in a role that offers a competitive salary package, including a 10% quarterly bonus based on clear and achievable KPIs

The Candidate:

• Experienced in technical support or after-sales roles, ideally within the construction or manufacturing sectors
• Demonstrates strong communication and problem-solving skills, with proficiency in ERP systems
• Enjoys working in a dynamic environment and is committed to delivering excellent customer service
• Seeks a stable, full-time position that offers both team collaboration and autonomy

What We Offer:

• A friendly and supportive team environment in a respected industry leader
• A regular weekday schedule supporting a healthy work-life balance
• Full training and progression opportunities
• Opportunities for professional growth and development in a growing company

Apply Now:

Are you ready to take on a role where your technical skills and customer service prowess can shine? Apply through Roundhouse Recruitment Limited for an opportunity to join our dedicated team. We handle all applications with the highest confidentiality and professionalism.

Keywords: Technical Support Engineer, Customer Service, ERP Systems, Roof Windows, Construction, Manufacturing, After-Sales Support, KPI-Driven Bonuses, Technical Troubleshooting.