Technical Sales Engineer

WisuAlarm UK and Ireland; United Kingdom; On-site; GBP 42,000 - 56,000; Full time

Job summary

WisuAlarm UK and Ireland is seeking a Technical Sales Engineer to provide expert technical guidance on domestic fire alarm products across the UK and Ireland. You will work with the sales team to deliver demonstrations, training and pre-sales support for customers and partners.

The role requires a strong understanding of domestic fire alarm regulations and installation requirements, along with the ability to manage multiple customer opportunities and travel regularly to client sites.

Qualifications

• Previous technical experience with domestic fire alarm systems (smoke, heat, CO).
• Good understanding of UK & Ireland regulations and installation requirements.
• Experience working with installers, electricians, distributors or industry customers.
• Strong communication, presentation and problem-solving skills.
• Comfortable delivering training and product demonstrations.
• Self-motivated, proactive, able to work independently and manage priorities.
• Willing to travel regularly across the UK & Ireland.

Responsibilities

• Provide technical and pre-sales support to customers and the sales team across the UK & Ireland.
• Recommend suitable domestic alarm solutions based on project requirements.
• Support customer meetings, product demonstrations, trials and site visits.
• Deliver product and installation training to installers, distributors and partners.
• Assist customers with installation, configuration and troubleshooting.
• Support enquiries and opportunities through to conversion.
• Build strong technical relationships with installers, distributors and partners.
• Provide market feedback to Product Management and R&D.
• Assist with technical guides, FAQs and training materials.
• Attend exhibitions, roadshows and customer events.

Skills

Technical sales

Fire alarm systems knowledge

Communication skills

Presentation skills

Training delivery

Customer relationship

Travel willingness

Job description

We are looking for a Technical Sales Engineer with strong experience in domestic fire alarm products and systems.

You will work closely with our sales team and customers across the UK & Ireland, providing technical advice, product demonstrations, training and pre-sales support. The role requires a solid understanding of the domestic fire alarm market, relevant regulations and installation requirements.

Key Responsibilities

• Provide technical and pre-sales support to customers and the sales team across the UK & Ireland.
• Recommend suitable domestic smoke, heat and CO alarm solutions based on customer and project requirements.
• Support customer meetings, product demonstrations, trials and site visits.
• Deliver product and installation training to installers, distributors and partners.
• Assist customers with installation, configuration and troubleshooting.
• Support technical enquiries and project opportunities through to successful conversion.
• Build strong technical relationships with installers, electricians, distributors and other industry partners.
• Provide market and customer feedback to Product Management and R&D.
• Support the preparation of technical guides, FAQs and training materials.
• Attend exhibitions, roadshows and customer events where required.

Requirements

· Previous technical experience with domestic fire alarm systems, including smoke, heat and CO alarms.

· Good understanding of relevant UK and Ireland regulations, standards and installation requirements for domestic fire detection.

· Experience working with installers, electricians, distributors or other industry customers.

· Strong communication, presentation and problem-solving skills.

· Comfortable delivering technical training and product demonstrations.

· Self-motivated and proactive, with the ability to work independently and take ownership of tasks and customer issues.

· Able to manage priorities effectively without requiring constant direction.

· Comfortable working in a fast-moving environment and willing to embrace change and take on new challenges.

· Full driving license and willingness to travel regularly across the UK & Ireland.

· Experience with commercial fire alarm systems.

· Experience with CCTV, security or other low-voltage systems.

Ideal Candidate

A practical, customer-facing engineer who understands domestic fire alarm products and regulations, and can combine technical knowledge with a commercial mindset to help customers choose the right solution and support sales growth. You will be self-motivated, proactive and able to work independently, taking ownership of your responsibilities without requiring constant direction. You should be comfortable working in a fast-moving environment, willing to embrace change, take on new challenges and adapt as the business grows.

We are looking for someone with a can-do attitude who is resourceful, accountable and willing to step outside their immediate responsibilities when needed to support customers and the wider team.