Technical Sales Coordinator

IDEX Corporation; Evesham; On-site; GBP 30,000 - 45,000; Full time

Job summary

IDEX Material Processing Technologies in the UK seeks a Technical Sales Coordinator to join the Aftermarket / Inside Sales team. You will support global customers and channel partners by preparing accurate quotations and answering technical inquiries.

Collaborate with Outside Sales, Applications, Field Service, Engineering and Operations to ensure a smooth, customer-focused sales process, deliver detailed proposals, apply CSP methodology, and identify new revenue opportunities.

Qualifications

• :Required post-secondary education or equivalent professional experience.
• :Technical diploma or degree preferred.
• :2-4 years in a technical sales environment with demonstrated success.
• :Manufacturing or industrial environment experience is an asset.

Responsibilities

• :Serve as a primary contact for customer and channel partner inquiries, delivering timely, accurate technical support.
• :Provide application-specific guidance to strengthen customer relationships and support key accounts.
• :Develop and deliver detailed proposals and quotations for equipment, critical spare parts, and service requests.
• :Apply CSP (Counselor Sales Person) sales methodology to progress opportunities and support customer decision-making.
• :Analyze customer order history and sales trends to identify new revenue opportunities.
• :Collaborate with the Americas Commercial Team on growth initiatives.
• :Lead or support continuous improvement initiatives to enhance tools, workflows, and efficiency.

Skills

CRM systems

Microsoft Office

Technical sales

Customer-focused

ERP JD Edwards

Education

Post-secondary education

Technical diploma or degree

Tools

JD Edwards ERP

CRM software

Job description

Join IDEX Material Processing Technologies and be part of a team that provides specialist equipment & solutions for powder material handling & blending, particle size reduction, and liquid processing for the pharmaceutical, nutraceutical, food, and biopharmaceutical sectors. Here, you’ll collaborate with talented professionals from our globally recognized brands—including Quadro, Fitzpatrick, Matcon, and Microfluidics—who are dedicated to solving complex manufacturing challenges.

Our commitment to trust, teamwork, and excellence empowers every team member to contribute meaningfully to help our global customers. We celebrate diversity and inclusivity, ensuring that every voice is heard and valued. If you are passionate about creative problem-solving and want to make a real impact, come and discover a rewarding career with IDEX MPT, where every day is an opportunity to excel and drive positive change.

Position Overview

• The Technical Sales Coordinator is a key contributor within Aftermarket / Inside Sales team.

• This customer-facing role supports global customers and channel partners by preparing accurate quotations and responding to technical inquiries.

• The position collaborates closely with Outside Sales, Applications, Field Service, Engineering, and Operations to ensure an efficient and customer-focused sales process.

Key Responsibilities

• Serve as a primary contact for customer and channel partner inquiries, delivering timely, accurate technical support.

• Provide application-specific guidance to strengthen customer relationships and support key accounts.

• Develop and deliver detailed proposals and quotations for equipment, critical spare parts, and service requests.

• Apply CSP (Counselor Sales Person) sales methodology to progress opportunities and support customer decision-making.

• Analyze customer order history and sales trends to identify new revenue opportunities.

• Collaborate with the Americas Commercial Team on growth initiatives.

• Lead or support continuous improvement initiatives to enhance tools, workflows, and efficiency.

Qualifications

• Post-secondary education or equivalent professional experience required.

• Technical diploma or degree preferred.

• 2-4 years in a technical sales environment with demonstrated success.

• Manufacturing or industrial environment experience is an asset.

• Strong customer-centric mindset and enthusiasm for technical sales.

• Ability to interpret technical drawings, manuals, and specifications.

• Excellent communication, organizational, and multitasking abilities.

• Proficiency with CRM systems and Microsoft Office applications.

• ERP experience strongly desired; JD Edwards preferred.

• Ability to perform effectively in a fast-paced, deadline-driven environment.

Working Conditions

• Work performed primarily in an office environment.

• Regular activities include sitting, standing, speaking, and listening.

• Frequent computer use throughout the workday.