Technical Sales and Service Manager

Michael Page (UK); Harlow; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic Technical Sales and Service Supervisor to lead sales and service support in the manufacturing sector. This role requires a blend of technical expertise and strong leadership skills to drive business growth and ensure exceptional service delivery. You will work closely with clients and distributors, providing expert consultation and fostering relationships while collaborating with engineering teams to enhance service offerings. This is a fantastic opportunity to join a global market leader and make a significant impact in a forward-thinking environment.

Qualifications

• Experience in technical sales or service management in manufacturing.
• Strong leadership and communication skills are essential.

Responsibilities

• Enhance customer satisfaction and achieve sales targets with the sales team.
• Oversee service operations and resolve technical issues efficiently.

Skills

Technical Sales

Customer Relationship Management

Leadership

Technical Consultation

Education

Background in Engineering or Technical Sales

Job description

About Our Client

My client is a well-established, forward-thinking company specialising in advanced joining and bonding technologies. With a strong presence in both domestic and international markets, they work across a range of sectors including aerospace, automotive, electronics, and manufacturing.

Job Description

We are seeking a Technical Sales and Service Supervisor to play a key role in delivering top-tier sales and service support to clients in the manufacturing and engineering industries. This role combines technical expertise, customer relationship management, and leadership skills to drive business growth and ensure outstanding service delivery.

What You'll Do:

• Work with the sales team to enhance customer satisfaction and achieve sales targets.
• Provide expert consultation on technical products and services, ensuring solutions align with customer needs.
• Oversee service operations, ensuring timely and efficient resolution of technical issues.
• Foster strong relationships with existing clients and distributors.
• Collaborate with engineering and product teams to improve service offerings and customer experience.

The Successful Applicant

What We're Looking For:

• A background in technical sales, service management, or engineering support, preferably in the manufacturing, metalworking, or industrial sector.
• Strong leadership skills with some experience managing teams and customer relationships.
• Ability to communicate complex technical concepts in a clear, solutions-oriented manner.
• Willingness to travel as needed to support clients and field operations.
• Can commute to Harlow on a daily basis.

What's on Offer

On offer is a competitive basic salary and package and the opportunity to work for a global market leader in their respective industry!