Technical Sales Advisor

Wolseley UK Limited; Slough; On-site; GBP 25,000 - 30,000; Full time

Job summary

An industry-leading specialist trade merchant is looking for a Technical Sales Advisor to join their team in Slough. The role demands effective customer communication and problem-solving skills to provide expert technical advice, enhance customer relationships, and contribute to sales. The company offers competitive salary, benefits including a generous pension and opportunities for personal development. Applicants from various backgrounds are encouraged.

Benefits

Competitive Salary

Bonus

Excellent Benefits

Generous Pension Scheme

Online Discounts

Qualifications

• Previous experience in a coordination, administrative or customer support role preferred.
• Highly organized and proactive.
• Ability to build strong relationships with customers and suppliers.

Responsibilities

• Provide sales and expert technical advice to customers.
• Develop and maintain strong relationships with customers and suppliers.
• Handle complex requests and customer disputes.

Skills

Organization

Communication

Microsoft Office

Job description

Competitive Salary + Bonus + Excellent Benefits

Technical Sales Advisor - Slough - Pipe and Climate Centre

So, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Technical Sales Advisor based in Slough you will be responsible for:

Contribute to the team by communicating effectively and by working to achieve shared objectives.

Aware of branch targets and objectives.

Help to improve processes.

Provide sales and expert advice from a technical view.

Deal with complex requests that require problem solving and extensive knowledge of products.

Provide best in class service to customers at all times.

Check customers’ expectations and explain clearly when these cannot be met.

First point of contact for customer disputes.

Develop and maintain strong relationships with customers and suppliers.

Quote accurate prices to customers within an agreed time.

General administration.

Gather information for statistical analysis.

Raise purchase orders for approval.

Process sales orders and follow an audit trail.

Follow health, safety and environment rules and regulations.

Provide prompt and accurate reports of any incidents.

Maintain a tidy and hazard free working environment.

This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00am - 17:00pm. No weekend work required.

And here’s what we’d like you to have:

Previous experience within a coordination, administrative or customer support role - not essential as full training provided

Highly organised, proactive, good communication and Microsoft office skills

Willingness to learn and collaborate within a team environment, and support other departments when required

Ability to build strong relationships with customers, suppliers and various stakeholders

Industry knowledge - advantageous

We look forward to receiving your application!

#ACHF50

About Us

Pipe Centre and Climate Centre is one of UK’s leading pipe, air conditioning and HVAC specialists, offering an extensive range for heating, commercial plumbing and drainage systems. But perhaps the most valued service we provide is the support, knowledge, and added-value services to ensure that, no matter what the project is, we keeping them running like clockwork.

We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.