Technical Sales Administrator

1st Choice Staff Recruitment; Wokingham; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Technical Sales Administrator for their office in Wokingham. The successful candidate will have strong customer service skills and will support both new and existing clients by handling enquiries, processing orders, and liaising across departments. This role offers training and development opportunities for growth in technical and commercial skills.

Benefits

Full in-house product training

Ongoing support for knowledge development

Qualifications

• Strong customer service skills and technical curiosity needed.
• Ability to work independently while also being a team player.
• Experience using ERP systems is desirable.

Responsibilities

• Monitor the shared sales inbox, responding to customer queries promptly.
• Provide detailed technical responses and prepare quotations.
• Collaborate with colleagues across departments to provide responsive updates.

Skills

Strong customer relationship skills

Excellent written, verbal, and listening skills

Proactive and flexible attitude

Strong MS Office 365 skills

Ability to understand technical drawings

Tools

ERP systems

Job description

Overview

Technical Sales Administrator

Location: Wokingham (Office-based)

Salary: £30,000 - £32,000

Position Type: Permanent, Full-time, Mon - Fri

We are recruiting on behalf of a growing organisation for a Technical Sales Administrator to join their team in Wokingham. This is a fantastic opportunity for someone with strong customer service skills, technical curiosity, and a proactive mindset to play a key role in supporting both new and existing clients.

This office-based role is centred on providing excellent customer service by handling sales and technical enquiries, processing quotations and orders, and liaising with other departments to ensure the best possible client experience.

Key Responsibilities

• Monitor the shared sales inbox, responding to customer queries promptly and accurately.
• Provide detailed technical responses and prepare quotations.
• Answer incoming sales calls in a professional, confident manner.
• Accurately process customer orders in a timely way.
• Spot potential opportunities and pass them on to the sales team.
• Collaborate with colleagues across departments to provide updates and solutions to clients.
• Attend regular technical training sessions to support knowledge development.

What We're Looking For

• Strong customer relationship skills and a genuine enjoyment of client interaction.
• Ability to work independently while also being a team player.
• Willingness and aptitude to learn complex customer requirements and technical details.
• Excellent written, verbal, and listening skills.
• Highly organised, with the ability to multi-task effectively.
• Proactive, flexible, and positive attitude to work.
• Strong MS Office 365 skills (Word, Excel, PowerPoint).
• Experience using ERP systems (desirable).
• Ability to understand technical drawings at a basic level (advantageous).

Training & Development

• Full in-house product training.
• Training on EFACS MRP System.
• Ongoing support to build technical knowledge of moving mechanical parts and relevant industry standards.

This role offers a great opportunity to grow your technical and commercial skills within a supportive environment, while making a real impact on customer satisfaction and sales success.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business