Technical Sales Administrator

Buuk Infrastructure Limited; Warrington; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Pension contributions up to 10%

33 days holiday

Referral bonus £1000

Development opportunities

Job summary

BUUK Infrastructure is seeking a Technical Sales Administrator to provide administrative support across sales and tendering activities. The role reports to the Regional Sales Manager and collaborates with the Regional Tendering Manager to ensure efficient processes from initial enquiries through to tender submission and sales performance reporting.

Responsibilities include data maintenance, POC submissions to DNOs, and liaising with developers to produce accurate tenders, while supporting lead

Qualifications

• GCSE English and Maths at grade C or above.
• Experience in Technical Sales administration is desirable.
• Knowledge of utilities industry and Microsoft IT packages.

Responsibilities

• Deliver high standard customer service to enquiries from engagement to post-sales support.
• Support Regional Sales Manager in maintaining relationships with customers and developers.
• Coordinate project activity including POC submissions to DNOs and liaise with developers.
• Maintain CRM records and data integrity; lead management and data cleansing.
• Generate and manage new business leads; ensure no duplication.
• Support administration of network acceptances via QP portal and reporting.

Skills

Excellent communication

Fast-paced prioritisation

Workload management

Technical Sales experience

Customer service

Education

GCSE English & Maths (C+)

Tools

Microsoft IT Packages

Job description

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

GTC, part of the BUUK Infrastructure Group, are looking forTechnical Sales Administratorwho would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

Purpose of this role

Providing administrative support across sales and tendering activities, reporting to the Regional Sales Manager and working closely with the Regional Tendering Manager and wider team to ensure a smooth and efficient process from initial developer enquiries through to tender submission and sales performance reporting.
Responsible for maintaining accurate customer and project data, submitting Point of Connection (POC) requests to Distribution Network Operators (DNOs), and liaising with developers to gather the information required to produce accurate and competitive tenders. Ensures all systems and records are updated and maintained to a high standard, supporting effective decision-making and operational efficiency across the sales and tendering function.

Your key responsibilities are

Deliver a high standard of customer service by responding promptly and professionally to all enquiries, ensuring a consistent and positive experience from initial engagement through to post-sales support.

Support Regional Sales Manager (RSM) in building and maintaining strong relationships with customers, developers, and house builders, while helping to identify and maximise sales opportunities.

Coordinate and manage project activity in line with agreed parameters, including submitting Point of Connection requests to Distribution Network Operators and liaising with Developers, monitoring progress, chasing updates, and ensuring timely follow-up throughout the sales and post-acceptance process.

Maintain accurate and up-to-date records within CRM systems and internal databases, including lead management, data cleansing, project updates, and acceptance processing.

Generate and manage new business leads using data-driven insights, ensuring no duplication within the system and supporting ongoing lead nurturing activities.

Support the administration of new network acceptances via the QP portal, ensuring all documentation is processed accurately and within agreed timescales.

Produce routine and ad hoc reports, ensuring data integrity and providing clear insights to support sales performance and decision-making.

Develop and maintain a strong understanding of market trends, competitor activity, and company products and services to support informed and effective sales support.

Collaborate with internal teams to build strong working relationships, contribute to continuous improvement initiatives, and enhance overall processes and customer experience.

Provide flexible support across the wider Sales & Tendering team, maintaining high standards of professionalism and contributing to team objectives as required.

Drive continuous improvement by identifying process enhancements and sharing customer feedback.

Undertake any additional responsibilities as required by management in line with the needs of the business.

Qualifications

Grade C or above in English and Math GCSE or equivalent.

Experience/Knowledge

Knowledge of utilities industry, Microsoft IT Packages.

Abilities/Skills

Excellent communication skills, able to influence internal and external stakeholders.

Ability to prioritise in a fast-paced environment and adapt to change.

Ability to manage own workload, plan effectively and make decisions independently.

Technical Sales Administrator experience.

Conditions of Employment

You will hold a driving licence.

What can you expect from us

Cost of living annual pay review.

Company pension contributions up to 10% if employees contribute 5%.

33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.

Enhanced maternity, paternity and adoption pay.

To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).

Hybrid working for eligible roles.

Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.

We all matter.

Find out about our supportive culture.

Hear how our shared sense of mutual respect and belonging underpins out culture and supports us all.

The BUUK Group operates with preferred suppliers for recruitment agencies which are reviewed periodically. We do not accept unsolicited speculative CVs from recruitment agencies. Receipt of unsolicited CVs does not imply an introduction to the BUUK Group; therefore, no ownership of such candidates will be given. If recruitment agencies submit unsolicited speculative CVs, we retain the right to contact, pursue and hire these candidates directly and consider them for current or future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers. Should you wish to be considered as a preferred supplier, please email [e-mail] to enquire. All terms will only be agreed by the Resourcing Team at BUUK.