Technical Repair Engineer

Centrica Plc; Wembley; On-site; GBP 43,000 - 50,000; Full time

Job summary

An established industry player seeks Service & Repair Engineers to join their dynamic team. This role is vital in ensuring customer satisfaction through prompt service and repairs. With a competitive base salary and additional London weighting allowance, you will be part of a mission-driven organization focused on sustainability and energy efficiency. The company values its employees, offering flexible rewards that support physical, emotional, and financial well-being. If you are passionate about making a difference and have the necessary qualifications, this opportunity is perfect for you.

Qualifications

• 3+ years of qualified experience in fault finding and diagnosis.
• Current ACS qualifications required for gas engineering.

Responsibilities

• Ensure customers receive timely service and repairs.
• Attend service visits for complex breakdowns.

Skills

Customer Experience

Fault Finding

Diagnosis

Electrical Knowledge

Education

ACS Qualifications (CCN1, CENWAT, CKR1, HTR1)

NVQ in Plumbing or Heating

Job description

Join us, be part of more.

We’re more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers, a team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, while living our commitment to positive change in communities. Here, you find purpose, passion, and potential. That’s why working here is #MoreThanACareer. We do energy differently — we make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell and mend energy. We’ve powered UK homes and businesses for over 200 years. But supplying energy is just part of what we do. We’re making the UK greener and more energy-efficient, moving closer to Net Zero. Using tech like thermostats, heat pumps, solar panels, and EV chargers, we help customers reduce their carbon footprint more affordably and easily.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers. You will ensure our customers receive help when needed, playing a key role in British Gas's Service Promise of same-day fixes.

Base salary is £43,733 plus up to £6,000 London weighting allowance (dependent on area), with uncapped OTE — a realistic £60,000 including LWA through our field reward scheme.

Representing British Gas in customers’ homes, you’ll attend service visits or complex breakdowns. Support from managers, mentors, and colleagues is available, but experience across various boilers and heating systems is essential due to job challenges.

Here's what we’re looking for:

• Focus on outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G, or equivalent in plumbing or heating
• At least 3 years’ qualified experience in fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply?

We’re not perfect — but we’re a people-focused organisation. We support our people’s diverse realities. Life is more than work. That’s why our total rewards are flexible, supporting you physically, emotionally, and financially. Discover what being part of more means for you at https://www.morethanacareer.energy/britishgas.

If you’re energetic, passionate about sustainability, and eager to build a better tomorrow and a better you, join us where your voice matters, growth is non-negotiable, and your ambitions are our priority.

Help us, help you. Share your information throughout our recruitment process to help us understand and shape your journey.