Kitchen Appliance Engineer

British Gas; Bath; On-site; GBP 40,000 - 47,000; Full time

Job summary

British Gas is hiring a field service engineer to repair and maintain a range of white goods across Peterborough, Epsom, Croydon and London. You will visit customer homes with a focus on first-time fix and high-quality service, supported by managers and fellow engineers.

The role requires at least 2 years of on-the-job experience, strong customer service, and safe working practices. Base salary is £40,133 with an uncapped OTE; £47,000 is a realistic expectation through our field reward scheme.

Qualifications

• Minimum 2 years' hands-on experience repairing/maintaining white goods.
• Strong customer service and problem-solving skills.
• Ability to diagnose defects and achieve first-time fix.

Responsibilities

• Attend customer homes to repair and maintain dishwashers, washing machines, refrigerators, and other appliances.
• Work safely to ensure high-quality service with minimal callbacks.

Skills

White goods repair

Customer service

Diagnostics

Job description

Description

Join us, be part of more.

We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.

Positions available in: Peterborough, Epsom, Croydon and London

Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.

Here's what we're looking for:

• Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
• In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.

Why should you apply?

We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

britishgas

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

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