Technical Repair Engineer

Centrica Plc; Chester; On-site; GBP 43,000 - 51,000; Full time

Job summary

Centrica Plc is seeking Service & Repair engineers for British Gas, aiming to enhance customer service and support sustainable energy efforts. Candidates will focus on servicing heating systems and boilers, ensuring timely assistance and support in varied technical challenges, making a meaningful impact on customers' lives.

Benefits

Flexibility in total rewards

Supportive working environment

Qualifications

• At least 3 years’ qualified experience in fault finding and diagnosis.
• Experience across various boilers, heating systems, and manufacturers.
• Electrical knowledge including wiring and fault finding on S-plan, Y-plan, and combination systems.

Responsibilities

• Ensure customers receive help promptly under the British Gas Service Promise.
• Attend service visits for repairs or complex breakdowns.
• Provide support alongside managers and mentors.

Skills

Customer Focus

Fault Finding

Electrical Knowledge

Education

Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) or equivalent in plumbing or heating

Job description

Join us, be part of more.

We’re more than just an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers, a team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, while living our commitment to positive change in communities. Here, you can find more purpose, passion, and potential. That’s why working here is #MoreThanACareer. We do energy differently — we make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve powered the UK’s homes and businesses for over 200 years. But supplying energy is just part of what we do. We’re making the UK greener and more energy-efficient, moving closer to Net Zero. Using tech like thermostats, heat pumps, solar panels, and EV chargers, we’re making it easier and cheaper for our customers to reduce their carbon footprint.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers. You will ensure our customers receive help when they need it, playing a pivotal role in our British Gas Service Promise of same-day fixes.

Base salary is £43,733 with uncapped OTE — £50,400 is a realistic expectation through our field reward scheme.

Representing British Gas in customers’ homes, you’ll attend service visits or complex breakdowns. Support from managers, mentors, and colleagues is available, but experience across various boilers, heating systems, and manufacturers is essential due to the challenging nature of some jobs.

What we’re looking for:

• Outstanding customer focus on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) or equivalent in plumbing or heating
• At least 3 years’ qualified experience in fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply?

We’re not perfect, but we’re a people-focused organization. Our priority is supporting the diverse realities our people face. Life is about more than work. That’s why our total rewards are flexible, supporting you physically, emotionally, and financially. Discover why we’re a great place to work and what being part of more means for you: https://www.morethanacareer.energy/britishgas.

If you’re energetic, passionate about sustainability, and eager to craft a better tomorrow — and a better you — join us. Your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We encourage you to share information about yourself throughout our recruitment process to better understand and support your journey.